ザ ウェルベック ホテル

Comfortable, good location, helpful and friendly staff, was handy as I had arrived late from the train station so didn't need to walk too far after a long day of travel, needed to stay another night and was given the same reasonable rate even with it being a weekend.

The hotel was very dated, it had a particular smell to it. The rooms were dirty and smelled. Had to change my pillows because they were moldy. I give them an extra point for giving me new pillows. The area didn't feel safe. Overall disappointing experience, definitely not going back.

Not sure where to start really. This review I have given 1 star as the bed was, quite comfy. But it stops there. No stars would be more appropriate.. When people say read the Reviews, then I really mean that. This is a shocking hotel , I did complain to a manager who refused to give his name , and really did not satisfy me with good enough reason as to why, totally unacceptable, and NOT professional I showed him all of the issues as you see on the photos . This is a budget room that should be sold at a budget price not £120. A refund I hope via *********** will appear, very soon 😳in my account Room no 6 was not clean at all , in fact I think the cleaner needs to re think it’s role , my daughter refused to sleep in the bed, so slept in her Oodi & pj bottoms on top of the bed. Serious health & safety issues here. If this hotel is being used for persons with homeless issues, trust me I have no problem with that at all. You cannot then expect to re sell rooms for premium prices. Having spoken to a guest confirms it is a half way house for people struggling Feel SO disappointed ripped off , I hope that the manager with no name stands by his word and sorts some form of refund in full. Even the locals are aware of the poor state of this establishment The hotel inspector would have a field day The manager with no name was not even brave enough to come and speak with me prior to check out . SHAME ON YOU ! Would NOT recommend Would NEVER stay here again 🤮😷