Hotel was amazing from the moment we stepped in we where welcomed in by very friendly staff. Provided with the the information needed and a little welcome drink. Room was very spacious and breakfast was delicious with plenty of options. Check out was a breeze again with very friendly staff.
Neues Hotel in guter Lage im Titanic Quarter. Sehr schöne Zimmer mit tollem Bad. Das Frühstück war ausreichend, es sollte für jeden was dabei sein. Wir würden wieder hier übernachten.
This was my first visit to Belfast. The hotel is located right in the city center, next to a famous pub. In addition, the room was clean and comfortable. Overall, it offers an excellent location combined with clean, comfortable accommodations.
My husband and I had some issues with our bookings but it was efficiently handled by Kris, one of the front desk staff. Although the issues faced were not caused by the hotel we were given free breakfast and we really appreciate the kind gesture! Breakfast was simple but nice. The restaurant also provides vegan options. Our room is warm, cosy and has a sofa bed. Hotel is strategically located and you can walk to the malls and many restaurants around the area.
Loved the self-check in. I booked a cheaper room which did come with the smell of the nearby fast food place and a loud humming of an aircon (?) outside. I had another issue in my room but I alerted the management to it. Other than that, the room had a nice size and a nice bathroom. Oh, also wish they had ceramic cups for hot drinks and not just disposable ones (I don’t like pouring boiling water into single use plastic-laden cups).