ゲゲストHotel was clean, people were friendly, not to far from tower etc
pictures made hotel room look bigger than it is, it's very small. I paid for bed and breakfast, if I knew what breakfast would be like I would have skipped it.
U get small chopped tomatoes from tin which aren't even hot, would have prefers a real tomato. You get a small bowl of beans which is about a table spoon worth. The fried bread isn't even 1 slice or half a slice it's quarter slice . And 1 hash brown. Toast was cold aswell. Small glass of orange juice and coffee. Out of all that I drank orange and coffee and 1 slice of toast , couldn't eat rest. Others may find it ok but wasn't for me
Tv wasn't working and could only connect to WiFi in reception area.
Staff were lovely though .
ゲゲストWe really enjoyed our stay at The Carlton.The staff was so friendly and couldn’t do enough.The breakfast was excellent.Comfy beds.Will be staying here again.Oh and the hot chocolate was delicious.
ゲゲストHotel staff, facilities, food, swimming pools and entertainment were brilliant. Everything was presented really nicely in the foyer/reception area. The bedroom and carpets were really tired, however, and need a revamp to match the quality hotel foyer. We found the mattresses uncomfortably soft and didn't sleep well, so assume these were old too. A really mixed experience, but on balance the positive outweighed the negatives. The staff could not have been more accommodating or helpful. Highly recommend getting tram passes on app. before you arrive as need proof of children's DOB from passport or birth certificate. The tram stop is really conveniently opposite the hotel. Excellent reliable service :-)
SShankarWe stay in 1 night room no 1 room is big and good size but toilet is dirty toilet smell come in room and whole night sound come from I think swimming pool out side room is soo dirty health and hygiene
ゲゲストomg from the moment I walked in i was attended to nothing was to much trouble i had a sea view double room there was a act on downstairs very loud was worried about the house but never heard a thing the decor is a bit dated but the friendliness of the staff and yhe feel of the hotel made up for that I had a fantastic stay it does just what it says on the tin I will definitely be goung back
ゲゲストThe place is old and has seen better days. Most Britannia hotels are like this, but I like the old-fashioned buildings. Our room was clean, breakfast was lovely and most staff were friendly.
The bingo should have been in the adults only bar, as there was far too much noise and human traffic.
It was great to see it busy, but not everyone was sober and respectful, so it was good to see security guards patrolling the hotel
It was disappointing that the spa pool was closed, as this was a selling point for us.