The man that checked us in was inpatient and difficult to work with 15minutes to check not needed long time.
Expected better from 4 star hotel room average missing basics like charger by beds.
Breakfast good but complex to get basic breakfast ordered.
Fruits could be better coffee was bad from machine wanted better.
I spent the weekend in villa marina, I thought the place was nice and cosy, very quite place with good connection to puerto buanos but there is no daily housekeeping and i think it’s overpriced
Great location and room has kitchen and washing machine for clothes. Laundry drying rack on big balcony.
24/7 front desk
Gym
Pool
Spa
Location is the best! Only 1 block from beach and walking distance to everything.
A few negatives were that there was a strange fishy smell in our room and the toilet button to flush was difficult to flush. Would have liked more towels as well. Washcloth and extra bath towels. Iron didn’t work either. Better coffee options and some bottled water would have been nice too.
Otherwise, would definitely return to this location.
На сайте я зарезервировал кровать queen - size так как нас было двое и мы семейная пара, для нас это очень важно. Но по итогу хоть и отель 5 звёзд, но в первый и во второй день нам предоставили 2 односпальные кровати с отдельными матрасами, при этом кровати на колесиках и разъезжаются в разные стороны. На просьбу улучшить или сменить номер на нужный для нас , они просто добавили тонкий матрас, что не решило проблем в общем. И удобства не принесло и мы не смогли нормально высыпаться так было не удобно.