Great amenities! The sauna and steam room were great after a cold winter day of walking. I got a massage in the spa, very relaxing. There’s a bagel shop onsite for a quick breakfast.
The hotel itself was in a great spot (Royal Caribbean cruise customer) and was clean and pleasant. The staff accommodated our early check in request (we arrived around 1pm) which was terrific - didn't have to wait YAY!!!
The rest of the staff were all wonderful except for the bar staff. We placed an order for drinks/snacks at the bar and then sat off to the side nearer the restaurant. We had to ask at least three times for our order and the bartender/server was abrupt and rather surly. Everyone else was wonderful.
The check in procedure was simple and quick. Front desk staff was friendly. Shuttle was on time (every half an hour I think). I was so grateful my suite was ready way ahead of advertised check in time, it was nice being able to rest up in the big suite before a busy day!
The suite was simple and spacious and fits my needs. Will come back for sure!