アリエテスマーモントリゾート

Magnificent place to stay. Super new and spacious apartments. Modern and cozy style. All the facilities in super conditions. If I were staying one more time I would love to have some activities available in the area, at least some bikes rent, as the ones we’ve been advised were unreasonable unaffordable. All the rest is just perfect. We then moved higher to Strbske Pleso, and the hotels are level down regarding their saunas, accommodation and meals.

good experience for good money...breakfast and dinner excelent, exterior wellness world also, situated in the middle of nowhere - but for me ok. very good staff, small fitness but you can exam all what you want, big nice night bar with good beer

Overall price/value ratio is not good. Positive points: - The apartments were spacious and mostly comfortable - The hotel is well located to easily access the main highlights of High Tatras. - The food quality was quite nice. - The spa area was great but can get crowded at peak hours. - The kids room is well done and fun for babies/kids Areas for improvement: Overall many details were standing out that made the place much less attractive and professional. I am surprised the hotel is so well rated online. - We were promised a room with a balcony that has a view on relaxing nature, but instead got a view on a noisy construction site for a unit they are building. As compensation we got a cheap bottle of prosecco...! - The water pump broke down for a whole afternoon due to a mistake by the construction company. Guests were not informed immediately and when informed signes were only in Slovakian - This brings me to the point of language. Very few actually speak English and almost nothing is written in English (Signs, Food menu, etc.). As a tourist in Slovakia this hotel expects everyone to learn Slovakian... This makes international tourists feel very unwanted and makes the hotel come across as lazy and unprofessional. - Other small details but nevertheless cumbersome would pop up making the hotel feel cheap: The elevator did not work for a whole day (no communication), doors would not open properly or get stuck, the bed mattress makes noise when you lay on it, staff don't seem very friendly and motivated, chairs at the spa near the pool are uncomfortable, food is served as a buffet and not nicely presented along with a wine selection that is not great. I could probably go on but overall the hotel although comfortable was quite a disappointment and completely under our expectations for the price.

A beautiful new hotel with excellent services. Clean wellness and great massages. The food was varied and very tasty every day. Staff very friendly and helpful. We will definitely come back again soon.