Room was good & clean. Bathroom cleaning need to be improved by cleaning fungus on doors, walls etc. Also room windows cleaning required. Staff are very courteous & their approach feels you comfortable. Hotel being nearer to bus station, rooms are very noisy. Noise proof windows for the rooms can be thought of.
The hotel is one of the first five star places in Surat. So it’s got history. It’s showing in a few places but no more than expected with a property this age. Service was extremely good and attentive. Overall, a good place to stay in Surat.
It was amazing stay and comfortable stay. Housekeeping service is good and they are very helpful In room dinning service is good and fast as we ordered food that was very taste. About the restaurant food it was also good but service should be fast otherwise all good. Our check in checkout process was very smooth and good as we did not face any problem in it also they gave very comfortable room to us. Massage handling was very good we got everything we wanted. Staff are very helpful calm and welcoming Radhika Devangi Anju were cute and sweet. Thanks to Mr. Giriraj Duty Manager he is very good person who helped and checked our stay and everything really feel like home.
The experience was amazing and had a buisness trip despite having a family atmosphere with comfortable room with coperative staff and amazing atmosphere wifi and breakfast facility is good and managers are having such a good nature
ゲゲストThere were a couple of issues, 1) in nonsmoking hotel, some people were smoking in their room so the lobby was stinking 2) jet shower was not working properly 3) cobweb and mosquitoes were in the room
Good evening sir. I am from Hyderabad. I will come to this place in summer days. I like the food and travel. I will come with my friends. All types of food I love. In summer days. I visit this hotel with friends. This place looks good. Thank you sir
Best place to stay in Bharuch . All around 5 out of 5 for this place. We used all the facilities here and everything was wonderful. Room service food was amazing. The massage was surprisingly top notch (Balinese massage) and I have tried many luxury hotel spas. House keeping staff does wonderful job as well. Sanjay and Hetal at the lobby and security are always there to greet you and answer any local questions. Zing food is top notch ***** with service. The hotel gives luxury vibes without being pretentious. The city itself can be chaotic so it was nice to come back to the quite hotel and feel relaxed and welcomed. Great job to all the staff and managers for running a tight ship and executing everything perfectly. Definitely coming back if staying in Bharuch.
ゲゲストLocation- bang on vip road. Very spacious rooms. Nice decor. It’s a new hotel. Counter staff is helpful and courteous. Nearby options for choice of food. Support staff - needs training in behaviour, as most of them are from north india and have no manners. The cleaning guy decided to scrub the lobby carpet at 12. 00 in the night and sing bhojpur songs also. That was initially hilarious but then became very irritating.
ゲゲストOne of the few good hotels in surat. The staff is very courteous and rooms are clean with full glass mirrors. Rooms are spacious also they have a banquet hall which can be used for events. Definitely worth the money.