An unplanned stop in Taree, required us to find short notice accommodation. At reception we were greeted with friendly, helpful staff, given a large family room which was clean and well equipped. We would have given it a five star review on this basis alone. What really impressed us though was how the staff/owners managed a late night incident, caused by another guest. They did everything possible to ensure the incident was shut down, quickly, and the next morning sent apologies via text, and ensured they spoke to us directly to apologise for any inconvenience. How a business manages things when things go wrong, is the true test of their commitment to their guests. The staff/owners of the Taree Highway were amazing, and earned our thanks and admiration. Would definitely stay there again.
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