We recently had our 3rd stay at Uga Ulagalla we were again thoroughly impressed by the exceptional welcoming and friendly service we received from all the hotel staff. From the moment we arrived, We were greeted with warm smiles and genuine hospitality. Our room (23) was immaculate and luxurious and we really appreciated the regular little touches from the room staff The food was excellent, and plentiful and all the restaurant staff we so attentive, and helpful. We love the fact that you can see so much wildlife, such as monkeys, lizards, and so many types of birds just walking arounds the grounds and surrounding area (we were lucky enough to see owls 3 times). We really enjoyed the village cycle ride and scenic drive with picnic. Also highly recommended is the horse riding with Ramesh, who is so knowledgeable and clearly loves the horses he looks after. All the staff show dedication and excellent service in whatever role they undertake. Thanks to Kusal for driving us back and fore to our room when we decided not to use the bikes, and his assistance when Paul needed help! Others to mention are Dilrushika, Sakila, Demutu and Sakun Throughout our stay, everyone went above and beyond to make us feel welcome like returning friends. It was evident that the staff genuinely cared about the comfort and satisfaction of their guests. Eager to help with any queries they may encounter. Overall, our experience at Uga Ugalla was nothing short of extraordinary. The combination of luxurious accommodations, exceptional dining, and unparalleled service made for another truly unforgettable stay. We can't wait to return for a fourth time and create more memories at this wonderful hotel.
自動翻訳