トゥルム Conjunto Pinturas周辺のおすすめホテル・宿

Location: We stayed at una vida for my mums birthday in February. I was a bit apprehensive initially as I knew the hotel wasn’t close to the hotel zone and main touristy areas and was having second thoughts about the location. Once arriving however, I realised I 100% made the right decision. While not close to the hotel zone, the location is perfect if you’re looking for a peaceful, relaxing and quiet holiday ( and not looking to go to the beach every single day!). You can easily walk into town ( 15mins) to get to the shops and restaurants and the beach is a 20 min drive. It is a bit expensive for a taxi (600 pesos/ 30gbp one way) but we were prepared to pay this since we didn’t go to the beach every day and much preferred the location of our hotel. The hotel kindly arranged taxis for us whenever I asked. Food: The food was delicious at the hotel. I did find some dishes slightly salty but this wasn’t a major issue. While breakfast was included with our stay, this only comprised of 3/4 dishes from the entire breakfast menu. This was fine at first but since we were staying for 7 days, it did get a bit boring and repetitive so we began paying for dishes from the rest of the menu. We went to the sister hotel ( less than a min walk) for drinks which were really tasty. Staff: All the staff were super friendly but a massive shout out to Fer who went above and beyond to make us feel welcomed. He was so friendly and always had a smile on his face. He gave us some great recommendations on places to go and some great tips/advice too. He also arranged an excursion for us and always messaged me on WhatsApp to keep me informed throughout our stay. Fer definitely made our stay here even better! Room: We stayed in a one-bedroom room ( 3 adults). The room had plenty of space for us all - it included a room with a big double bed and balcony and then a kitchen/ living area with a smaller sofa bed. There was another balcony here and a stove, fridge and table. I loved how spacious the rooms were! Pool: There were two pools we could access, one at una Vida and one at bardo the sister hotel. While the pool at bardo was bigger I found the one at una Vida was always much warmer. Towels are provided and there’s plenty of day beds to sit around and relax.

ホテルはとてもスタイリッシュで、部屋はとても広としていて設備が整っていました。私たちは素晴らしい滞在をしました。スタッフは素敵で、暖かく、歓迎してくれました。彼らは本当に旅行とタクシーの予約を手伝うために邪魔をしませんでした。朝食は良かった。

I usually don’t leave reviews, but after this wild experience, I had no choice. I was absolutely disgusted by the treatment I received at this hotel. I booked the hotel for a women’s retreat and interacted with 3 different people over the course of my time at the hotel. The first person checked us in and I informed him that Oke of the participants had COVID and wouldn’t be attending and the other person would be staying with me to nanny for my child. He said okay he would let the manager know and they would remove it from the bill. He took a deposit for the 5 rooms ($50 per day). He told us breakfast was served at the sister hotel, Zenses and we should eat there after yoga in the morning. He also informed us that while the website says bikes are complimentary, they don’t offer bikes and the beach is actually an hour away, not 30 minutes! What the hell? The next day, another woman asked for the remaining balance on the room. I asked if that was customary because I am used to paying that upon departure and she said yes, so I paid the balance. The day before our departure, I interacted with a 3rd woman who was very rude, impatient and said she was charged two rooms that weren’t even in my party for breakfast. I told her breakfast was included. I asked for her name. She refused to give it to me so I sent a screenshot of her to the manager and he failed to respond. She called the manger and both of them very rudely said breakfast was not included and told me they would be charging me for the room my nanny didn’t use and for breakfast, even though it was included. I requested a print out of my payment. They couldn’t provide it for a while and finally provided a document that was inaccurate I challenged them and questioned them over and over and they failed to address the issue or provide any type of resolve. I also advocated for bikes and when we took them out, the pedal fell off and we had to rely on the help of strangers to get us back because no one at the hotel was willing to come get us or support the issue. In addition, our rooms were not cleaned daily, despite the multiple requests. I had to come and get tissue, washcloths and empty the trash. Absolutely terrible service! I have been going back and forth with the “owner” for a while and he has ceased responding because there is 0 accountability. There’s also construction across the street constantly and wild dogs running around, it’s just not worth it. DO YOURSELF A FAVOR AND AVOID THIS PLACE AT ALL COSTS!!!! IT’S NOT WORTH THE HEADACHE!!

We stayed 4 nights and had a great stay. The rooms and especially the pool look exactly like the pictures and are stunning. Our stay was quiet in terms of other guests as the hotel is not 100% up and running yet (no in-house restaurant and gym but were offered to use the facilities of the neighboring hotel) which we loved as we had the huge pool all to ourselves :-). You should be aware that the area around the hotel (Aldea Zama) is separated from the ”center” by an area that you should not walk through at night - so you have to rely on (expensive) cabs or a car to get around at night - not the responsibility of the hotel, but an issue of many areas in Tulum to be aware of!

Our wife and I have now stayed at KASA Hotel K'uyen TWICE within a calendar year! Truly an amazing choice for adult-only private suite-style rooms. Lots of room options to choose from. The inner courtyard is beautiful and quiet. Breakfast downstairs is delicious and the restaurant on the rooftop offers fantastic evening/night views. Also delicious and very convenient if you just want to stay in a night. Location is perfectly placed between downtown Tulum and the beach zone. I recommend getting a moped/scooter as it is the best way to get around locally. Otherwise you need a taxi (expensive) or find the cheaper public collectivos to get around. The hotel does have a few normal bikes to rent but be prepared for a 20ish minute ride to downtown or the beach zone. Tons of restaurants, markets, and stores in walking distance in the new Aldea Zama district (lot of continuing construction - can't wait to see it in a few years). We will definitely be back again!! Shout out to the front desk (Guillermo is amazing) to help you with planning needs and all the waiting/housekeeping staff (thanks Salvadore) are super nice. Very safe, walkable, and with tons of options around you. Can't beat the price so book now!

Hotelito Azulでの7日間は、全体的に素晴らしい経験をしました。私たちは別のカップルと一緒に行き、それぞれがオーシャンフロントスイートに滞在しました（私たちは彼らの上にいて、彼らは地上にありました）。部屋は清潔で広々としていました。衣類の保管場所はやや限られていますが、提供されている棚/吊り下げユニットを最大限に活用しました。シャワーは夢です。メイドサービスは毎日私たちの部屋を掃除し、素晴らしい仕事をしました！私たちは毎日枕に残っているおやつが大好きでした。 ACはあなたがコントロールするものでした。簡単な修正で直面した1つの課題は、部屋に敷物がないことでした。あなたは砂の中を歩いて部屋に着きます、そしてはい、入る前にすすぐための水のバケツがあります、しかし私たちは小さな屋外の敷物またはベッドの側面または足のどちらかに何かを持って行く前に砂を払い落とすのに必死でしたベッドで。興味深いことに、階下の友達はベッドのふもとに素晴らしいランナーがいたので、それとの一貫性だけで大きな違いが生まれるでしょう！あなたは毎朝コーヒーが入ったかわいいバスケットに目を覚まします、そして彼らはあなたが部屋でそれを必要とするだけあなたの飲料水を補充します。スタッフの良いところは十分に言えません。質問や懸念に迅速に対応するWhat’sAppを介して、または食べ物や飲み物を注文するときに、彼らと連絡を取ります。ラリッサ、コンシェルジュは素晴らしかった。彼女は毎日私たちを歓迎し、私たちを自宅にいるように感じさせ、滞在中の世話をしてくれました。彼女はそれがツアーであろうと、食べ物/飲み物のための素晴らしい地元のスポットであろうと、ロジスティクスであろうと、素晴らしい経験で旅行を埋めるのを手伝いました。私たちは休暇のほとんどの日、ホテルからスクーターを借りましたが、それだけの価値がありました。通りの向かい側の方が安いことがわかりましたが、ホテルで借りる便利さが気に入りました。ホテルでの飲食はどれも美味しいですが、ビーチでの飲食は高額になることがすぐにわかったので、ホテルでいつ/どれだけ食べるかを賢明に選びました。これは場所に付属しています。ホテルの物理的な場所は、ビーチストリップまでそれほど遠くないので理想的です。ビーチストリップは、車を運転するほど交通量がかなり悪くなります。ホテルの美しさと細部は、まるで生きているような気分にさせるのに最適です。気まぐれなジャングルで。ちなみに、トゥルムのビーチに滞在したいと思っているすべての人にとって、4月から11月かそこらの間に、トゥルムは大量の海藻を手に入れ、海で泳ぐことはほぼ不可能になります。 Hotelito Azulを含むホテルは、ビーチからできるだけ多くの海藻を取り除くために最善を尽くしていますが、それは困難な戦いです。残念ながら、暑さからの唯一の救済は屋外シャワーだったので、これは私たちがビーチに座る能力を制限しました。これもまた素敵ですが、海ではありません。幸いなことに、トゥルムには他にもたくさんの素晴らしいことがあるので、これが私たちの旅行に大きな影響を与えたとは感じませんでした。良い時期に旅行する人は、ホテリートアズールで楽しみにしている素敵なビーチフロントエリアがあります。全体として、私たちはこのホテルでの滞在が大好きで、将来戻ってくるのを楽しみにしています！皆さん、ありがとうございました！