While this hotel is not far from the city or beach in distance, it will take you an hour to get to the there. This hotel is located down a long dirt road that makes it difficult for taxi's or delivery service to get to. We ordered food (there isn't a restaurant or room service) and the delivery driver got lost and ended up taking a long time to get dinner. We ended up making other accommodations at another hotel down by the beach. Good thing we did because the following day it took us over an hour to get to dinner by taxi. If you would like to stay at the hotel and enjoy the beach, this hotel is perfect and beautiful (just make sure you order groceries because you might not be able to get delivery) If you have plans to do anything in the Tulum I would not recommend this location. The hotel knows that it takes far longer to get to the city than you would think and only tells you about the road issues after the cancellation period has ended.
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