Hotel Muaré

Hotel Muare is one of the more popular hotels in the Tulum area. It is a perfect getaway if you want to have a quiet time from the hustle-and-bustle of the city to recharge. The rooms are designed to look like houses in the remote places but with all the modern amenities. It also is a great option for someone who cares about staying at an Instagrammable hotel/resort. There is one restaurant which provides good food. Negatives: -Getting to the hotel will require you to drive through really broken dirt road with several pits. -While the food options are good, if you’re someone with a dietary restrictions - e.g., vegetarian, vegan, pescatarian, don’t eat red meat or raw fish, etc. you may run out of options quickly. The staff is flexible though, so they may customize few dishes for your suiting. -In general Tulum is expensive. However, Muare is up a notch. While it was a great place to stay, the price didn’t seem justifiable to me. Specially, since I don’t care as much about capturing Instagrammable photos. -While the staffs are helpful and friendly, their extreme focus on getting money out of you is just off putting. Examples: we planned to have food by the pool and it took them forever to get us the food. They missed certain items in the order. We also had issues with our food (fly in maple syrup) which was still fine (since bugs/insects can fall in your food when you live in the nature). However, when we reported and asked for a replacement, they never returned with the fresh maple syrup. Finally, I had to go to the restaurant and pick it up myself. However, when it came to asking you to pay, they would run behind you to get your sign. On top of that, there is a default tip amount included in the bill which some of them may not even care to mention to you. While checking out as well, they added a hefty service charge to the bill - this on top of the already expensive booking fee. Overall, my review is that it is a good place to stay. However, too expensive and the cost is not really justifiable. Plus for the good service they provide, it is really off putting when you see how focused they’re on getting more money out of you in any way possible.

不推薦。露天在房間外面洗澡 真的不太行。人服務很好 但很多蚊子 每天晚上被咬死了 奇癢無比看不到的攻擊來自四面八方。每天晚上都會癢醒。

サービスはとてもフレンドリーで、レストランは素晴らしいです。部屋は素晴らしく、とても快適で、特にベッドは素晴らしく、よく眠れます。 私が気に入らなかった唯一のことは、スパサービス、セラピスト側のプロフェッショナリズムの欠如でした。私を助けてくれた人は、特にマッサージを忘れていたかのように、携帯電話で約10〜15分を費やしました。マッサージで説明されたものは私が受け取ったものではまったくなく、請求される価格では本物のスパのようなより良い設備が必要です。昨夜はリラックスして終わると予想していましたが、まったく逆でした。 その事故を除けば、週末にリラックスしたり休暇を過ごしたりするために設計されたこのホテルを強くお勧めします。

自然に溶け込んだ美しいホテルです。プライバシーがたくさんあります。スタッフはとてもフレンドリーで、料理はデリです。 ぜひお勧めします。

設備は比較的新しいです。ホテルゾーン（タクシーで500ドル）から離れたエリアにあり、舗装されていません。 プールは決してきれいではありません。部屋は非常に汚れているプラ​​イベートプールを除いて、とても良いです。食べ物はおいしい。このホテルは 1 泊あたり US700 ～ US1,000 の価値はありません。

最も美しい部屋！スタッフはフレンドリーで、アメニティも素晴らしく、ああ、フランはこの世のものとは思えません！主要なトゥルム ***** からもそれほど遠くなく、特に新しい道路が建設されています。間違いなく必見です！

マウレでの滞在がとても気に入りました。スタッフはとてもフレンドリーで気配りがありました。この施設は本当に豪華で静かで、娯楽に必要なものがすべて揃っていました。十分な駐車場があり、ルームサービスは必要なものをすべて迅速に提供してくれました。トゥルムに戻ったら、間違いなくこの場所にまた泊まりたいと思います。

This was def an amazing experience. I loved the villa the rooms def the staff and the owners was so nice, including the owner the waiters was amazing the desk customer service ppl as well thank you to everyone there for my 1st experience in mexico and also in Tulum, thanks I would def do this again! This was a blessing 🙏

What an incredible bohemian jungle oasis place! First of all - it's stunning, huge and surrounded by nature. The spa amenities are amazing...the Cold Plunge and Steam Sauana combo is absolutely addictive. I wish I could do this every day for the rest of my life. The private outdoor tub and shower is soothing and the Myan clay detox massage was out of this world. The staff is super friendly and accommodating and cooked some great Myan traditional food for us conscious of any food allergy. The complimentary breakfast was healthy fresh juices and fruit included. Fabulous cappuccinos and the bartender went out of his way to accommodate drink requests. Dodio is an amazing host and concierge. They scheduled any daily taxi tour or airport transfers for us gladly. Special mention to Cassandra and Brian such kind, multilingual , and warm staff. Can't recommend this place enough! We look forward to returning every year! ❤️