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This was our 2nd visit after a few years , but the Hotel and its management doesn’t seem to understand basic customer service . In spite of being in a good location they are losing the advantage by not putting in place simple facilities like pick up and drop from the taxi stand as the Hotel is around 700 m inside a narrow lane where outside cars aren’t allowed . Breakfast is virtually the same everyday with no creativity and for a hotel that charges so much and calls itself a boutique hotel the breakfast options are very ordinary. Reception staff doesn’t have any professional way of managing and requests made aren’t even internally communicated and you’re forced to repeatedly ask for the smallest of services. Totally disappointed and they’ve lost a potential repeat customer.

An amazing experience. Good environment and beautiful property to stay in. Staff and services were really good, rooms are beautiful and we enjoyed our stay. Property located in a very small area so it was little difficult to get in there. Little bit disappointed with breakfast.

Best experience, “Amazing place with wonderful people, everyone always ready to help you,very good breakfast with lots of options, I wil always love to stay there,Bundle of thanx to Everyone for so much care and respect 🙏, Staff and volunteers Room and people The location And the hostel is clean”

I have booked for my 4 clients. Clients not satisfied because of the staff behaviour at the time of check in. No proper client receiving. At restaurant forcing resident guest to pay at the time of dinner. The hotel will not provide a GST bill. Even after 3 days of chec out of clients and after multiple emails they are not providing. It's not a recommendable hotel.

Verynice stay at the Udaipur Kothi Hotel. Rooms are very specious ( some modernization will do them good) and I loved the extra room for luggage. The rooftop bar is overlooking the city and together with the swimming pools, it gives you a pleasant atmosphere. Breakfast is normal

We went to the brewery at the hotel, Kalali brewery, to say the beers where average is being kind and the service was even worse, we had to wait 10 minutes for them to fabricate the price of the beer over a number of phone calls. Worst service so far in India and I wouldn’t recommend anyone going here.