Coast Coal Harbour Hotel by APA

We arrived in Vancouver significantly before check in but headed to the hotel in order to drop off our bags at the very least. To our surprise they were able to immediately put us in a room, and a corner king at that! The ‘waterfront’ view was more of a slit but still nice. The bed was incredibly comfy. The room very clean. Check out was also a breeze. Perfect location for walking around and really easy to get to the cruise terminal the next day.

Super comfortable beds, but room could use a good dusting. Checked in and wasn’t informed that the pool and hot tub were closed. I would have chosen a different hotel had I known! I was there for a teachers’ conference and my colleagues all commented that they weren’t told about the closure at check in either. Might be a good thing to mention, as finding out when you’re in your swimsuit reading the sign on the door is disappointing. I checked out the next day and moved half a block up to the Marriot, where the check in person was personable and informative.

I was at the hotel to present and attend a national conference. I was in room 1012. I checked in on Nov 20th at 8.30 pm as my flight from Toronto was delayed then cancelled by Air Canada and a 5 hour flight became a 15 hours flight. Tired and fatigued. Eventually checked in, and the room was large, cosy, typically amenities. However the room faces another office building right across-so you cannot open the curtains to let in sunshine or walk around semi clothes. I would Not recommend thsi room . Ordered some room service-breakfast and dinner another night. Food was good. The hotel strives to be environmentally good practices. Also has a pool and gym. My check out date was on 22nd. The hotel was sold out for the conference. I went to the front to ask if i could have a extension of check out time -either 30 mins or longer. I could have some lunch, change clothes, attend a couple of conference session and then go to the airport as i had 4 hours to waste away. I also said, i checked in at 8.30 pm. Without battering an eyelash, the staff said, "No, late check out." In my 30 years of travel, stays at Hilton, Marriot, I have never encountered such abrupt responses. As the hotel was already filed with conference delegates, it is highly unlikely new guests would be arriving asap. As this is my first stay at this hotel -it will also be my last and neither will i recommend it to anyone. First impressions do matter.