ウィーン Liechtenstein City Palace周辺のおすすめホテル・宿

私のパートナーと私は4月にここに2泊しました。全体的に、まともなホテルで、週末に最適です。長所:かなりの場所。親切でフレンドリーなスタッフ。期待される設備(やかん、コーヒー/紅茶、ヘアドライヤー、金庫)を備えたクリーンルーム。パワフルでホットシャワー。簡単なチェックインとチェックアウト。無料の荷物預かり。中心部まで徒歩20分。短所:少し古い装飾は、近代化に使用できます。庭園と屋上テラスがありますが、訪れる価値はありません。そこに座る椅子のカップルを除いて何もありません!いくつかの鉢植え/木とベンチはこれをより魅力的にするでしょう。

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

良い点 中央駅からかなりの近さで、どこに行くにも不便はありません。 中央駅を見下ろせる眺望も良い点です。 悪い点 どこのホテルもそうかもしれませんが、アメニティは無いです。

ウィーン中央駅に近く、隣国への移動が大変便利なホテルです。長期滞在致しましたが、水の補充等も毎日して頂き助かりました。別のサイトでも申し上げましたが、フロントの一部の方の対応に不快感を感じました。私、アジア人ですが、日本人です。名前を確認されたので答えようとしたら、一方的にキムさんですか？と、言われました。名乗る前に決め付けるのも、理解出来ないですし、アジア人だから、キムさんでしょ？と言う対応も理解出来ません。 日本人ですので、違います。と言ったら、笑っていました。長時間のフライトで疲れているは、ホテルのフロントの方ならお分かりですよね?チェックイン時のこの対応は、4つ星ホテルならあり得ない事です。親切な係の方もいらっしゃるのにとても残念です。

ウィーンでの1週間の滞在(一部価格/立地比のため)にセルフサービスアパートメントを予約することにしましたが、すぐに後悔しました。土曜日の午後に到着しました。週末にレセプションが閉まることをよく知っていますが、私たちが経験する問題が予想されていませんでした。ホテルは到着の3日前までに最終登録指示を郵送することを約束しましたが、到着後までメールが届きませんでした。登録に問題があるため、翌日まで見つけられませんでした。したがって、我々は、登録エリアに取得する方法を開いて、フロントドアを知らなかったが、幸いにも別のゲストが私たちを入れました。それから悪夢が始まりました:私たちはチェックインコンピュータの指示に従い、必要な情報を記入し、署名するまで取得しました。「あなたの部屋の割り当ては現時点で処理できません。後でもう一度試してみてください」これは次の時間に3回起こりました。通過するフレンドリーなゲストが緊急サービス電話番号を特定するのを助けました。しかし、成功せずに3、4回(数秒後に電話が中止された)を試みた後、私たちはあきらめる寸前でした。彼女は私たちを助けるために最善を尽くしました、そして、彼女は1時間のより良い部分を達成しませんでした、そして、彼女はついに彼女が警備会社に電話するだろうと言った、そして彼らは20分後に私たちを助けるためにそこにいるだろう。30分後、十分だと決め、近くのホテルに2泊(月曜日に再びSmartmentsレセプションが開かれるまで)でチェックインすることに決め、そのホテルの請求書をSmartmentsに提示する明確な意図を持っていた。月曜日の朝、私たちはスマートメンツのレセプションで自分自身を提示し、出席していないマネージャーに話すように頼みました。翌日に会議が予定されています。今回は受付がチェックインを手伝ってくれました(故障したコンピュータではありません!)mと、コーヒーメーカーが機能せず、機能しないランプが2つあったことを除いて、私たちの部屋に進みました。私たちのキーカードがそのドアに機能しなかったので、追加のタオルを手に入れるために供給室に入ることもできませんでした...火曜日の朝、私はマネージャーと会議をしました。彼は、私たちがスマートメントにアクセスできない2泊で発生したホテル費用を返済し、残りの滞在のために私たちの最高カテゴリーのルーム(当初の予約から1グレードアップ)にアップグレードすることを提案しました。私たちはこれを受け入れました。しかし、私は彼の態度が特に前向きではないことに気づきました。私は元旅行業界の専門家です。私は彼の問題に対処する方法に感銘を受けませんでした。残りの滞在中、私たちのキーカードはまだ少し不規則で、供給室のドアをまったく開かなかったことを除いて、私たちはそれ以上の大きな問題に遭遇しませんでした。

中心部のホテルが高過ぎて初日はウィーン西駅付近、ザルツブルクから戻ってこちらに宿泊しました。内装は新しくキレイですが、4スターと言うにはカジュアルな感じです（スタッフ対応含め）朝食はベーシックなものばかりで地元らしいものがなかったのがちょっと残念でした。デニッシュ系のパンは美味しかったです。 交通について、行きはウィーン中央駅からホテルに向かいました。最初トラムの乗り場がわからず、地上を探したのですが、半地下におりたところにプラットホームがありました。 帰りの空港まではgoogle mapの候補にウィーンミッテ駅と一番近いSt Marksのルートが出てきて、74Aバスで6,7分ほどのSt Marksにして正解でした。ミッテ駅は広くてホームの数もありますが、St Marksはエスカレーター降りてすぐのプラットホーム2です。 空港までS7で18分と品川ー羽田空港くらいの感じでした。 U3地下鉄駅は800mほどです。夜は一見人通りなく閑散としてますが、女性一人夜10時過ぎに歩いても大丈夫な住宅街?のようでした。ホテルの表通りはライトが明るく車もよく通ります。 普段首都圏で生活しているとやはり地下鉄のほうが便利でトラムやバスが面倒に感じましたが、ほぼ時間どおりに来ますし市民の生活が見られたのはよかったです。 立地を妥協して、リーズナブルな価格できれいなホテルに泊まりたい方には良い選択肢だと思います。

I chose this hotel because it was advertised as having a restaurant on site ”The elegant restaurant Regio and the lobby bar Chino provide access to a terrace overlooking the garden. ” On arrival at around 9pm I asked for it and was told it is not open yet but I can get snacks, burgers, etc in the bar. When I book a hotel because of an on-site restaurant I expect a table and a chair and not a couch with a coffee table and a burger. Best is, when I complaint at Hilton about this, I was told that the advertising is ok because everybody's opinion what a restaurant is is different and I should have called the hotel to confirm the advertising is correct. I did not think of it since I booked at hilton.com. The hotel itself is nice and clean.

Where to start , well let's start at Check In, we have arrived at the Hotel around mid day which we were lucky to be provided with a room straight away, after taking our way into the room well.. The carpets are horrendously dirty to the point i had a walk around Vienna looking for flip flops just not to step bare feet on the carpet. At this point we have contacted the reception in hopes of getting an upgrade which we were willing to pay but got immediately shut down as they were at full capacity, the shower room was fine big walk in shower fairly modern and clean, big TV although do not be fooled it is not a smart TV if you phone does not have Screen Cast do not forget HDMI cable or you will be stuck watching German TV. The restaurant was only open for Breakfast they do not open for Dinner only upon request and availability, now this was a first for me.. Nevertheless we prefer to eat out always and Vienna has some Fabulous places where you can have a nice Dinner. Be careful as well when you wake up a bit later and have to come down to reception to ask for Housekeeping to come and tend your room as they will leave your room door wide open whilst you are parading around Vienna, this actually happened to us we requested them to go to the room to change the towels and nade our way to the center, once we cane back to the hotel after several hours we found our door wide open left by Housekeeping, next morning we made our way to the reception and made a complain as all our belongings where in the room and they would not take accountability if they were stolen, they only apologized and that was all not a voucher not an upgrade absolutely nothing, if you are looking for a Hotel were they dont care about you no good morning no good evening this is the place for you if not DO NOT STAY HERE. This is for the Doppio Hotel team please dont bother replying to my review and rather look into making changes when providing training to your team, people want to feel welcome and safe when staying abroad and you guys failed at both those points, seek out to Train and Develop your team because there is a long way for you guys to go. A smile and greeting goes along way. Thank you,

全体的に悪くはありませんが、期待以上ではありません。 環境：ドナウ川沿いで静かで美しいですが、市街地からは離れており、地下鉄の駅までは徒歩10分ほどかかります。 設備: 部屋は十分な広さで、ベッドが 2 つあり、大人 2 名と子供 1 名が宿泊できます。シャワーを浴びるにはバスタブに立たなければなりません。清潔ですが不快で、トイレはとても寒くて狭かったです。 サービス: ルームサービスは比較的貧弱です。 3 人で宿泊した場合、タオルは 2 枚しか用意されていません。 翌日のミネラルウォーターの補充もありませんでした。 朝食：これだけは賞賛に値します。グリーンサラダ、チーズ、各種ハムが美味しかったです。オートミールも美味しかったです。

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.