I evacuated my Mom from her independent living facility in Tampa to AKA WPB during Hurricane Milton. Mom is 90 years old and moves slowly with her walker. The staff was incredibly warm and friendly in welcoming us to the hotel after a stressful drive across the State. Andrew was an absolute godsend and assisted us with unloading everything from the car and taking it to our room. We later switched rooms to have more space, and Andrew helped us move our things a second time. I requested an extra table so I could set up a work station in my bedroom, and somone was at my door 10 minutes later with the table. Every interaction I had, or I witnessed other people have, with staff members was pleasant and accommodating. We stayed in a two bedroom/2 bathroom apartment that had a full kitchen and a washer/dryer combo. I worked in my room, but there is also a business center and conference room on the 4th floor. The gym was clean and the equipment was in great shape. We enjoyed The Blind Monk restaurant and loved the little market downstairs. The only downside was the lack of furniture and a desk. There was only one small 2-seater couch for a space that could house 4 people. I would definitely recommend AKA for anyone looking for an apartment style room in WPB. Fabulous
Had a good time, most American hotels are not a high quality compared to the European and middle eastern hotels where we spend most our time. However the service was pretty good, even if none of the employees had a degree in hospitality like most EU hotel staff has. Great value for money and friendly staff.
I had a bad experience, I arrived at the hotel on 12/24/2023 around 10pm, the reservation was already paid, the attendant made a security DEPOST block $100 dollar on the cred card, and told us that breakfast would be from 7am to 11am , because it would be Christmas the next day, but the normal time was from 6am to 10am, so far so good, the problem started the day after we left the room to have breakfast, that's when COFFEE attendant said it was already CLOSED, AND IT WAS ONLY 9:40AM, SO LITTLE ATTENTION WAS GIVEN, FULL OF ATTITUDE, I CONTESTED HIM AND SAID THAT THE front desk ATTENDANT TOLD US THIS WAS BREAKFAST TIME FOR THE 25TH, AND THE COFFEE ATTENDANT TOLD US , I DON'T CARE, THIS IS NOT MY PROBLEM, WE GO TO THE front desk ATTENDANT FOR A SOLUTION, WHEN WE GOT THERE THERE WAS A COUPLE IN FRONT OF US, COMPLAINING TO THE SAME PROBLEM, WHEN He ASSISTED US THE ATTENDANT WAS ALREADY IRRITATED AND WAS RUDE, HE COULD NOT PROVIDE ANY SOLUTION, AND WOULD LEAVE A MESSAGE FOR HIS MANAGER, WE NEVER RECEIVED A CALL FROM THAT MANAGER, OR A SOLUTION, ON CHRISTMAS DAY, VERY UNPLEASANT, I DO NOT RECOMMEND ANYONE FOR THIS HOTEL, VERY LOW CLASS OF PEOPLE WORKING AND LACK OF MANAGEMENT...
We checked into this hotel for 11 nights because my daughter was having surgery in a nearby hospital. When choosing where to stay we considered Airbnb’s nearby for half the price and twice the space. The only reason we chose the hotel over the Airbnb was because we wanted housekeeping services and didn’t want to be busy cleaning when we knew we would be going back and forth to the hospital . Lo and behold, we are here on day 9 and housekeeping has shown up exactly once!! On day 2 we complained to the front desk who told us that they only clean the rooms every third day! Nowhere in the booking was this information disclosed! On day 5 we again complained as our room still wasn’t cleaned even once. Housekeeping showed up on day 6!! When I spoke to the front desk clerk she explained that they are having a lot of short term guests and can’t keep up with the housekeeping demands. Why is that my problem?? I will never again stay at a Hilton hotel. This was the worst experience ever!!
From the greeting from Orlando at the front desk, to Arielle, Daniel, and everyone from housekeeping and servers, this has to be the friendliest staff I have ever encountered anywhere. They are very professional, and helpful. They go the extra step automatically. It is a great location for almost everything, especially Spring Training baseball. Very comfortable and relaxing environment. We will be back. By the way, not only is the staff attentive, with their joy interacting with each other, they clearly enjoy working at this location. And, that's a good thing.
I stayed here because of reputation, price, comfort, and location in that order. The main issue I had was that the bed was not doo comfortable., it had that dip in the center from overabundance of use and needs to be replaced. One the other hand the room was clean and comfortable. nice tv, couch, bathroom, and mini fridge. Although I didn't use the pool it was clean and looked inviting. I did see some teenage in it and they seemed to like the pool. The breakfast was awesome and a great selection of hot and cold things. You will leave stuffed after breakfast included in the price by the way. Staff was really friendly. The location is about a mile off i95 and it took about 15 minutes to get the ”The square” which is a great eatery location and shops”, and the beach is another 5 minutes from there. It about 15 min from Mar-a-largo club if that's your thing to drive by and see his mansion. Overall a good stay and I'd recommend this hotel.
RRhonda CThis hotel is a hidden gem! I think it must be relatively new because it is impeccably Mai yes. The staff is super friendly And will do their best to make you happy. I had Melanie bring me a fresh cup of coffee at breakfast because she had just brewed it, and the front desk employee gave me another check after I checked out when I realized my flight was an hour later tha am I thought so I could hang out by the pool until I had to go. And the gym area is awesome. Great room, great restaurant, great staff and great amet.