Wir kamen um 14:00 Uhr an, und bevor die Rezeptionistin überhaupt nach dem Namen unserer Reservierung gefragt hat, sagte sie sofort, dass unser Zimmer noch nicht fertig sei. Also ließen wir unser Gepäck dort und gingen ins Stary Browar Einkaufszentrum – das ich übrigens sehr empfehlen kann, es ist nur etwa 5 Minuten zu Fuß entfernt und wirklich sehenswert.
Als wir gegen 16:00 Uhr zurückkamen, war die Schlange bis zur Tür. Wir mussten ungefähr 20 Minuten warten, bis wir endlich an der Reihe waren. Dann sagte uns dieselbe Mitarbeiterin, dass alle Superior-Zimmer noch nicht fertig oder nicht gereinigt seien, und bot uns stattdessen ein Upgrade auf ein Executive-Zimmer im 15. Stock an.
Das Zimmer sah auf den ersten Blick ganz in Ordnung aus. Die Lage des Hotels ist wirklich gut – etwa 15 Minuten zu Fuß bis zur Altstadt. Aber als wir schlafen wollten, stellten wir fest, dass das Bett extrem klein für zwei Personen war – eigentlich fast unmöglich, gemeinsam darauf zu schlafen. Das war für ein „Executive“-Zimmer wirklich schockierend. Außerdem rutschte das Bettlaken ständig ab, sodass man mitten in der Nacht direkt auf der Matratze lag.
Die kostenlose Minibar klang zunächst gut, enthielt aber nur ein Bier, einen Wein, einen Orangensaft und ein Vitamingetränk – also nichts Besonderes.
Das Badezimmer war ebenfalls problematisch: Die Badewanne war sehr hoch, und das Heraussteigen war schwierig. Der Haltegriff war locker, sodass man sich nicht festhalten konnte. Laut Hinweis kann man an der Rezeption eine Anti-Rutsch-Matte anfordern – was ich ehrlich gesagt absurd finde. Warum legt man nicht einfach eine hinein?
Das Frühstück war jedoch das Schlimmste. Es gibt es nur von 6:30 bis 10:00 Uhr, und es war wirklich eines der schlechtesten Hotelfrühstücke, die ich je hatte. Der Frühstücksraum hat zwei Etagen, war aber völlig überfüllt – wir fanden zunächst keinen Platz und mussten warten und schnell einen Tisch ergattern. Besteck lag nicht auf den Tischen, man musste es sich selbst holen. Das Essen war eindeutig aufgetaut (es standen sogar Schilder mit „aufgetautes Brot“ und „aufgetaute Früchte“), und fast alles war kalt, trocken oder geschmacklos. Dazu kam das totale Chaos, weil sich Novotel und Ibis den Frühstücksraum teilen.
Selbst auf den Aufzug musste man jedes Mal ewig warten.
Insgesamt war das einer der schlechtesten Hotelaufenthalte, die ich je hatte. Für den Preis und den Namen Novotel habe ich deutlich mehr erwartet. Ich kann dieses Hotel wirklich nicht empfehlen – spart euer Geld und sucht euch etwas anderes.
We had a wonderful stay at Altus Hotel Poznań. The hotel is in a good location, very close to a tram stop, opposite and behind the hotel, making it extremely convenient to reach Old Town and explore the city.
The staff were incredibly friendly and helpful, always ready to assist with recommendations on where to eat and even guiding us on how to use the tram. Their hospitality made our stay even more enjoyable.
The **room was clean and comfortable**, providing a great space to relax after a day of sightseeing. Overall, I highly recommend Altus Hotel Poznań for its excellent service, cleanliness, and perfect location for exploring the city.
AAmnon M.Hotel not right in the center but within a short walk or tram ride to the center or to Avenida Mall and Poznan Glowny train station. Our room was quite small and so was the bathroom but it was alright. The main thing that was annoying was that there were no electricity sockets near the beds and our phones weren’t charged well throughout our 3 day stay. The nice surprise was that they put a water dispensing machine near the elevator, instead of supplying bottled water in the rooms. Why was it a nice surprise? Mainly because you can get as much drinking water as you like (they supply a carafe and glasses in the room) but for me the main perk was that the machine dispenses soda water as well. (We all know now that sweet soda drinks are extremely hazardous to our health so for me soda water is a relatively good option to my previous sweet drinks addiction).
The twin beds were about 90 cm wide and sleep was good.
We had a problem with the air conditioning as it didn’t cool enough. We assumed that it was centrally managed and that you couldn’t choose your own temperature. We solved this partially by opening the window at night and letting cooler air flow into the room.
The hotel is about a 15 minute ride from the airport.
We didn’t take the breakfast as it cost 160 PLN for two per day. We preferred a coffee and a pastry instead in Cukier Puder (sugar powder) coffee shop about 200 m away from the hotel.
The hotel has its own cafe in the entrance floor which is supposed to be good but we didn’t find something we liked.
We did however have dinner in the main restaurant of the hotel- Winestone - which was very good and at a reasonable price. Recommended.
There is a Starbucks coffee shop near the corner and 2 Zabka convenience stores - one on each direction when you exit the hotel.
The hotel has a gym too.
The reception staff were nice and friendly and welcoming and they assisted us with travel plans.
In general it seems like an hotel of between 3-4 stars and should be considered.
AAmirahDIt was a wonderful stay, the staff at the reception was very helpful and caring. The room was clean, big size with tea and coffee facilities provided. The room was clean when required.
The location was ideal as it was walking distance from all attractions and even public transport. It's walking distance from the main train station as well. The area felt safe and even walking back to the hotel at 11pm still felt safe.
Breakfast was good although I would wish for me vegetarian options.
I think the only drawback is that the room is not soundproof which mean you can hear the next door people and given the hotel is in the old town, it's a bit noisy at night in the area. But I still managed to fall asleep as I was very tired.
All in all, I would recommend this hotel for a visit to Poznan.
ゲゲストLovely lovely long weekend in Poznan staying at B&B, staff were friendly rooms were clean and location was unbeatable to visit the Christmas Markets!
JJastanWe had a wonderful stay at Altus Hotel Poznań. The hotel is in a good location, very close to a tram stop, opposite and behind the hotel, making it extremely convenient to reach Old Town and explore the city.
The staff were incredibly friendly and helpful, always ready to assist with recommendations on where to eat and even guiding us on how to use the tram. Their hospitality made our stay even more enjoyable.
The **room was clean and comfortable**, providing a great space to relax after a day of sightseeing. Overall, I highly recommend Altus Hotel Poznań for its excellent service, cleanliness, and perfect location for exploring the city.