投稿日:2026年2月18日
ゲスト
This is a heartwarming story of a lost and found.
This trip itinerary covered three places:
Hanoi --> Ninh Binh (2.5-hour drive)
Ninh Binh --> Ha Long (3-hour drive)
Ha Long --> Hanoi Airport (2-hour drive)
For two nights in Ninh Binh, I stayed at a place called ”Mai Luxury Hotel.”
Judging by the name, it sounds grand,
but in reality, it was more like
a family-run, small-scale single-building guesthouse.
However, the room was of 4-star hotel quality,
so it was acceptable.
After checking out,
I had been on the way to Ha Long for about two hours when
I realized I had left my Insta 360 camera in the hotel lobby.
Knowing there was no way to go back and get it,
I had to wait until I arrived in Ha Long before calling Mai Luxury Hotel.
After confirming with them that I had indeed left it at the hotel,
we started looking for a solution.
Initially, they followed me on IG
(their hotel IG only had 4 followers).
We chatted via DM, and then they added me on WhatsApp to discuss.
Originally, they wanted to find a driver that very evening
to bring it to my hotel in Ha Long Bay.
But because it was a holiday, they couldn't find a driver.
Later, they found out I would be leaving Vietnam the next day,
so they started looking for any drivers heading to the airport the following day.
Not long after,
they actually found a driver.
They even sent me the driver's and vehicle's details.
They also said they had already wrapped it up securely.
At this point,
I was inclined to believe they genuinely intended to return it.
However, if the driver turned out to be dishonest, it could still go missing.
On the final day,
I arrived at the airport around 1 PM and received a message from the driver.
After that, I didn't hear from him again.
I grew increasingly anxious inside,
thinking maybe he was still driving?
Or perhaps he had already kept the camera for himself.
Around 4 PM, I finally received a call from the driver.
He even captured a photo of my anxious expression while waiting for him.
As previously arranged with the hotel,
I was to pay him 500,000 VND (about 150 HKD).
At that moment, the driver actually handed me back 200,000 VND.
Before I could react, he had already gotten back in his car and left.
When I looked at the returned item, I could hardly believe it!
The hotel had used a ”Happy New Year” bag
to hold a ”Happy New Year” box.
Upon opening the box, the camera was wrapped in cloth.
The level of care and thoughtfulness was truly perfect.
The feeling of joy from recovering something lost is truly
indescribable.
Of course, I wouldn't dare say that everyone in Vietnam is good,
but at least on this trip,
whether it was the hotpot restaurant owner, the tour guide on the boat, or the hotel staff,
they all made me feel
the warmth and kindness of the local people.
更に表示
最低料金(1泊):INR 3,237
投稿日:2026年6月4日
ゲストSuper süßes und neues Hotel. Wir waren nach Renovierung die ersten Gäste. Es wurde uns jeder Wunsch erfüllt und sich um uns gekümmert.
Empfehlen wir auf jeden Fall weiter und würden sofort wieder her kommen.
Da es etwas außerhalb liegt, ist ein Roller zur Fortbewegung sehr sinnvoll, diesen kann man direkt im Hotel mieten. Landschaft drum herum ist wunderschön.
Klare Empfehlung 👍
更に表示
最低料金(1泊):INR 5,034
投稿日:2026年5月15日
ゲストI had a wonderful stay here! Everything is brand new and works perfectly. A huge plus was being able to cast movies from my phone to the TV, as well as logging into Netflix directly.
My night bus arrived very early, and the staff told me it was no problem to check in ahead of time. I arrived around 8:00–9:00 in the morning and was able to get into my room immediately. While this might depend on how busy they are, it shows how incredibly accommodating they are.
Location-wise, it's just a 13-minute walk from the bus station, and there is plenty to see nearby, I did a lot of walking in the area. They also rent out electric bikes at great prices. Highly recommended! ( A small note, for hot water and the airco you have to switch on the black switches. I payment for me was only possible in cash.)
更に表示
最低料金(1泊):INR 2,096
投稿日:2026年7月5日
ゲスト
**A Hidden Paradise in Ninh Bình**
I honestly didn't expect to find something this peaceful. Tucked between towering limestone mountains and a quiet river, this resort feels like a true 世外桃源 — a world away from everything.
The pool is one of the most beautiful I've seen: spotless, calm, and perfectly framed by palm trees and thatched-roof bungalows. Every morning I'd sit by the water with the mountains rising just behind the rooftops, and it genuinely felt like the outside world had disappeared.
What made the stay truly special, though, was the service. The staff were warm, attentive, and constantly going out of their way to make guests comfortable — from a relaxing complimentary foot soak by the river to little touches like fresh tea and local snacks served in traditional bowls on the bamboo table. Nothing felt rushed or transactional; every interaction felt genuine and kind.
The surrounding scenery is stunning — bamboo groves, a floating pavilion over the water, and mountains wrapped in mist most mornings. Sitting there with tea and watching the light change over the hills was one of my favorite moments of the entire trip.
Rooms are simple but comfortable, blending naturally into the landscape with earthy tones and thatched roofs that suit the setting perfectly. It's the kind of place where you slow down without even trying.
If you're looking for a peaceful escape with genuine hospitality, clean facilities, and gorgeous natural surroundings, I can't recommend this place enough. It's a rare find — truly a paradise hidden among the mountains and water.
更に表示
最低料金(1泊):INR 10,652
投稿日:2024年8月13日
ゲスト
Pro:全体的な経験は非常に前向きで、きれいではなく(ベッドの下で掃除したことがないと思います)、シンプルですがおいしい朝食、非常に良いスタッフ、予約よりも大きな部屋に私たちを入れました。私たちは彼らを使ってホイールを借りました、価格は手頃で、ファンとレギュレータの部屋で。
:改善されたクリアパウダーとクリーングローブ、私は部屋のクリアについて話しています。毎晩、私たちは部屋で少なくとも2枚(洗濯物の後ろの穴から出てくるかもしれません)、私たちは正面にあります(しかし他の3歳の男の子は問題ありません)、脂肪が2つしかなく、洗濯はありません。説明ではマイクロ冷蔵庫について言及されているが、実際には部屋がなく、ウェブサイトには建物に属さないプールの写真がある。
価格に対して、彼はとてもいいです。
更に表示
最低料金(1泊):INR 1,226
投稿日:2026年1月28日
ゲスト
ホテルの方が非常に優しく、とても助かりました。
朝早く到着したにも関わらず、チェックインができ、仮眠をとることができました。また、予約したバスが来ず困っていた時にホテルの方がバス会社に連絡してくださり、無事乗ることができました。非常に感謝しています。朝ごはんもフルーツたっぷりで美味しかったです。ありがとうございました。
更に表示
最低料金(1泊):INR 542
投稿日:2026年6月25日
ゲストI recently stayed at this hotel and had a great experience with the staff. The service was truly excellent — 100/10. Everyone was very friendly, helpful, and quick to assist whenever there was an issue.
One of the best things about this hotel is the view. The scenery is beautiful and peaceful, with a great natural atmosphere that makes the stay feel very relaxing.
However, the hotel is still very new (it seems to have opened less than a month ago. /ฃWe stayed on June 24,2026), so guests should expect that there may still be some things that are not fully ready yet. If you prefer a smoother and more complete stay, I would recommend waiting another 2–3 months. I believe the hotel will be much more prepared by then.
The hotel had a swimming pool, steam room, and sauna, but unfortunately the steam room and sauna were not ready to use yet. The hotel also offers motorbike rental, but the condition of the rental bike could be improved.
The room itself was nice, but because the hotel is new and has had very few guests. There was also a new building smell (possibly paint or construction materials). There was ongoing construction nearby as well.
I experienced a drainage issue during my stay, but the staff handled it very quickly and provided excellent support. Their attitude and service really made a difference.
At the time of my visit, there was only one other family staying, so breakfast was served as a set menu instead of a buffet, which is understandable with fewer guests.
Overall, I enjoyed my stay and really appreciated the amazing staff. With some time for improvements, I think this hotel has great potential.
更に表示
最低料金(1泊):INR 3,579
投稿日:2025年12月2日
Veno kool
They are friendly and helpful for the guests.
The price is reasonable and location is accessible for the popular place.You can rend the bike there.
更に表示
最低料金(1泊):INR 1,454
投稿日:2026年5月12日
Serene Methias3~4 May 2026 - 4 Pax 1N Narci Resort Tam Coc. Hotel Manager Jenny sent me a WhatsApp message on 2nd May to welcome us and offered her assistance to arrange for private transport & local tour etc.. Am pleased with the extended service provided by the hotel staff. Since I've yet to find a private driver, she helped to arrange for 2-way transport, pick-up from Hanoi hotel > Narci Resort > Hanoi International Airport (reasonable fees). We arrived at Tam Coc around 1pm, dropped the luggage at the hotel & visited Bai Dinh Pagoda. Checked-in the hotel around 9pm. A modern & beautiful resort opened Feb 2026. To our surprise, our 3x Deluxe Garden Rooms were in different villas & all on level 2 without elevator. My mom age 80 were unhappy as she couldn't climb the stairs & my sisters age 60 & 67 were unhappy that we were separated by different villas. Fortunately, there are 2x Executive Garden Rooms on the ground floor were available but one of the room has smell. So, we decided to pay additional fee for upgrade of 1x Deluxe > 1x Executive + 1x FOC extra bed (3 pax), the other sister stayed the level 2 Deluxe Room. Hotel breakfast spread is good & food is delicious. Overall, we were very happy with the hotel rooms & staff service. Would suggest the hotel to state there is no elevator for Deluxe Garden Room (level 2), so that guests who are unable to climb the stairs will select either the ground floor Executive Garden Room or the Tower Standard Rooms with elevator.
更に表示
最低料金(1泊):INR 5,376
投稿日:2026年4月13日
LouieJay
The room I stayed in was good, clean and equipped with everything I needed for a comfortable stay. The location is excellent, being close to Bai Dinh Temple and the Trang An river tour, which made exploring very convenient. The property itself is wonderfully peaceful, surrounded by nature and perfect for relaxing away from busy areas. The staff were friendly and accommodating throughout, always happy to help. There was also a very cute dog on-site, which added a lovely, homely touch. Overall, it was a pleasant and enjoyable stay that I would recommend.
更に表示
最低料金(1泊):INR 1,968