「The place was clean and easy enough to find, bed is comfortable and has air conditioning : heating in room and very quiet, if you’re going to stay and you have a bit of luggage ask when booking for a ground floor otherwise you’ll have to lug it up 18 steps, extra blanket if required and has electric blankets fitted no clock radio so bring your own, TV works fine, the only drawback I had was I had previously sent 2 emails asking if I could check in early and never got an answer, nice place and staff member also has a pool and saw a room about their being a restaurant but was told nothing about that, I was in a upstairs room and no noise from others and just a couple of trucks passing by earlier hours but overall fairly quiet.」
「Hotel is clean and well maintained however they do not have concierge services post 8pm, not sure if this is normal. I came across for the first time. They did not serve breakfast at Butter Factory as indicated on their website. It was in a small area near the reception with limited continental options mostly cold with microwave available to heat items as needed. We didn't eat despite paying for it so i cant comment on quality. It would be good if hotel updates its website to indicate this information so people can make an informed decision.」