Lovely hotel, staff are amazing, day and night staff, quiet, beds are comfy, would stay again definitely. Under different circumstances of course due to being stranded because of weather & trains!
But highly recommended hotel.
My partner and i have just returned from a 3 night stay over Easter Bank holiday weekend with our french bulldog skyler. This is a brilliant hotel, lovely and clean, staff were very helpful and very accommodating. breakfast was lovely. I would definitely recommend this hotel to family and friends. I would definitely return next time we visit southport. Thanks to all the royal clifton staff that made our short break amazing
Everything’s neat and tidy. Great vibe well decorated with Everton and Liverpool memorabilia. City centre easily accessible by bus. Great and nice staff as well
Beautiful penthouse suite. Great views. Excellent service from staff.
Bed could have been better considering the type of room.
Overall we enjoyed our stay.
Jai été accueilli par James et Tim, deux super personnes qui malgré mon anglais bancale, ont su me mettre à l'aise et être à l'écoute.
Proche d’Anfield stadium je recommande vraiment ce spot pour les amateurs de foot.
Un immense merci à l'équipe de m'avoir accueilli et aidé.
Je recommande !!!
The village Hotel in bromborough was massive, great staff and very clean. The bedroom we had was massive and had 2 double beds. Great sized bathroom.. we would definitely stay again
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JJay-PeeMy Two-Night Stay at Phoenix Hotel Liverpool: Central City Experience
Just wrapped up a fantastic two-night stay at Phoenix Hotel Liverpool and wanted to share my thoughts! At £126.90 plus a small £4.80 property fee, it offered excellent value for a city center experience.
The location at 46-48 Foley Street puts you right in the heart of Liverpool, which was perfect for my mini-break. Being centrally located meant I could easily walk to major attractions, restaurants, and shopping areas without relying on transportation. The vibrant city atmosphere was right on my doorstep!
I stayed from **Thursday, August 7 to Saturday, August 9, 2025** — a perfect two-night city escape. Check-in after 3 PM was smooth and welcoming, and the 11 AM check-out time was standard and convenient. The staff were helpful and made me feel right at home from the moment I arrived.
The hotel itself (which I could see in the booking thumbnail) had a classic Liverpool charm about it. My room was clean, comfortable, and had all the essentials I needed for a pleasant stay. While not ultra-luxurious, it was well-maintained and provided a cozy base for exploring the city.
What I appreciated was the **transparent pricing** — I knew exactly what I was paying upfront (£126.90) and what I'd need to pay at the property (just £4.80). The Trip.com booking process was straightforward, and having their price match and stay guarantee gave me extra confidence in my booking.
The app's ”Message Property” and ”Call Property” features came in handy when I needed some local recommendations. The ”Manage Booking” function made it easy to keep all my travel details organized in one place.
Is it a five-star luxury hotel? No, but it doesn't claim to be. Phoenix Hotel Liverpool delivers exactly what it promises: a comfortable, well-located place to stay at a reasonable price point that lets you experience the best of Liverpool without breaking the bank.
**Would I recommend it?** Absolutely! If you're looking for a centrally located hotel in Liverpool with good amenities and friendly service, this place ticks all the boxes. Perfect for weekend city breaks, concert-goers, or anyone wanting to soak up Liverpool's vibrant atmosphere.
ゲゲストBedroom was very clean and nice. Bathroom could do with a revamp as the tiling/grouting has seen better days, and the bathroom floor floods from the shower and very rusty air vent.
Very quiet hotel, will be rebooking as the bedroom was a nice size/layout and very clean.
VValGreat value hotel with friendly & helpful service. Room decor a little dated but impeccably clean and with comfortable beds.
Hotel is old airport terminal and there are old planes on the ‘airside’ behind the building!
JJanieLizNegative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.