Check in deadline is 10:30pm, but received multiple phone call of asking arrival time at 10pm even after telling them I am just 3 minutes away and driving during the first phone call. Apparently they just want to off work earlier. Not recommended if you plan to arrive at late night.
Had a lovely stay in a superior room with lovely views out to the Firth. The rooms were a little bit jaded but clean and comfortable, staff were friendly and helpful.
The compact room I stayed in was lovely. Comfortable, clean and warm. The staff is attentive and informative. The location is outstanding as everything is within a walking distance. The hotel is surrounded by coffee shops, bars, restaurants and grocery shops. Next year I would definitely stay here again.
ゲゲストLots to love but room for a few improvements.
The biggest is the doors on the rooms. They are heavy wooden doors and slam really loud. As you can imagine that’s quite annoying when people go in and out waking people up
Bathroom door rotten at bottom from damp, needs replaced, looks awful.
Cleaning under sinks and taps in bathrooms, the things you see when you sit in the bath!!
Painting of the room could be a bit tidier, white paint all over grey radiator pipes.
Cleaners could be a bit more gentler when hoovering, they batter the radiator pipes in the rooms and it vibrates to the room your in , next door!
Out of stock of some flavours for cocktails, young staff seen with mobile phones very casually. Move out of sight, the customer / service are important
Food is expensive for the quality you get too
AAlyseFirst let me say that the owners were incredibly kind and accommodating. It pains me that to even write this but I thought fellow travelers should hear my experience. First, there are two aye stays in Inverness. My gps took me to the wrong one first. That was awkward. After I finally figured it out, the place was very cutely decorated with Scottish and Loch Ness decor. Contactless check in was easy however a board with everyone’s name and room numbers does not feel super safe for me a solo female traveler. But over all easy enough. Next I stayed in room 7 which is up a flight of stairs so make sure you pack light! (Which you should do anyway in Scotland.) My room had just been renovated with new carpet but it smelled like off gassing and I had to open the window (which was broken) there was a radiator for heat which I had no idea how to use. So it got a little chilly. Now here comes the problems: the rooms are very close together and the walls are paper thin. I was kept up until 3 in the morning hearing conversations and snoring. We were only given the choice of receiving breakfast between 7:30-8:30 in the dining room. So I woke up earlier than I would have liked to eat breakfast. Which was just okay. Nothing too outstanding to write about but again the hostess was very sweet. Overall I could see that they’re trying their best. But I would recommend sound machines in each of the rooms or something so people can have a good nights sleep. The location was pretty good and just over the bridge from the high street.
ゲゲストReally great Hotel. Cheapest around as well so don’t really get when people book cheap hotels and complain that it’s not 5* 😂. Location is amazing. The Loch is beautiful. Staff are really nice. Rooms have everything you need and are quite spacious. Food is really good although a wee bit expensive but still good sized portions.
MmunirahThe hotel was easy to find, located right by the main road. The rooms were quite small, and with luggage, the space felt a bit tight. However, there was a small outdoor balcony with a table and two chairs, which provided a nice spot to sit and eat.
The rooms looked modern and recently renovated. The bathroom was well-designed, featuring sleek black tiles and gold fixtures, and the hot water worked perfectly. One of the best features of the room was the separate sink area, along with a microwave and fridge. This was especially convenient for heating up food or enjoying ready-to-eat meals from the nearby Aldi if you’re too tired to head out. The room also came with a kettle, coffee, tea, and even a chocolate wafer as a thoughtful welcome touch.
There is no reception desk at this hotel, so it’s important to have internet access as check-in is fully digital. You’ll receive your room number via email just before your arrival. Make sure to complete the online pre-check-in to confirm your stay and receive further instructions.
Overall, it was a comfortable and convenient one-night stay.
KK T Richard TanStayed here recently when i was touring Scotland. A very nice hotel. Location quite far from Inverness city centre. There is no expressway to and from this hotel at the airport. So the drive can be slow due to the small roads.
The close proximity to the airport does not present any aircraft noise problem. But I could hear my neighbour's hair dryer.
I like the size of the room and the bathroom. Larger than most hotels. I particularly like the walkin shower as my wife and I can't climb in and out of bath tubs.
The breakfast was great even though the variety of choices may not be as large as other Marriott brands of hotels. Fried eggs need to be ordered. The sunnyside up was the best i have eaten.
The staff were all wonderfully friendly and helpful.
You must register your car to avoid being charged. But I am sure with the many talents in the entire Marriott group, I am sure they can think of a better way to manage the parking system without their customers complaining on Internet.
Overall my wife and I enjoyed our stay.
TTAK LONCheck in deadline is 10:30pm, but received multiple phone call of asking arrival time at 10pm even after telling them I am just 3 minutes away and driving during the first phone call. Apparently they just want to off work earlier. Not recommended if you plan to arrive at late night.