投稿日:2026年8月13日|デラックス トリプルルーム
ゲスト
Feedback Following Our Recent Stay
Dear Management team,
I tried to enjoy the stay but there were items that were very unprofessionally done. In our toom the TV was on NO signal were i reported it 3 times and then i gave up. Bathroom mirror light was not working with wires coming out from behind the mirror which were dangers. In the room there was no rack were you put the luggage we have to put it on the floor and we need to neel on the floor get out our items from my luggage (a person of 62 year old). We were at the 2 second floor and smell of rubbish was coming from the lifts shafts and from the stairs mostly all 6 days in the hotel. Food was Good but it need to get better with better training. I could see in a particular days the team was driven well and in order other days everything with the flow. At the entrance there is a pool on the left side but when you swim or walk in it pool bed tiles come out and missing this is very unprofessional work of upkeep. THe main pool which is the most centre of attraction which is nice and good they never hover the pool floor, when move in it you can feel the dust gravel under your feet. Waiters in the bars in some days were so exposited working for long hours in the hot environment staff cant stay for long time in such conditions. Pool floor deck needs high attention in the main whole they got tiles broken and not leveled you can easily get an accident. Wifi in the pool areas were not all supported and in the areas that were reached the banquet of internet was low. I work in hospitality and to improved your standards the management team need to go to the table and start working in the areas to get better and more profenialy. Serving the clients is not an easy job but there this that can make you all better and in higher standard. I'm not saying that everything was wrong but to get high level the management team need to work on several areas as i mentioned. I am not write this to make you feel bad but you have a wonderful place but with the new competitions around you can lose the market and the clients so start making yourself better and all staff work in teams with good strategy and results. At the end I don't need any compensation but its can help you be better.
Regards,
Grech (CEO in hospitality)
I will not upload photos I don't want any harm. But I you need to seen on what i was referring I will send these to the management only.
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最低料金(1泊):€59
投稿日:2025年11月26日|レイクビュー(パーシャルビュー)デラックスダブルルーム
Backpacker00このホテルでの滞在は最高でした!到着した瞬間からスタッフの方々は親切で温かく迎えてくださり、部屋は清潔で広々としていてとても快適でした。特に嬉しかったのは、部屋に飲み物がたっぷり入った小型冷蔵庫があったことです。好きな飲み物を自由に取って、チェックアウト時にまとめて支払えるので、とても便利でした。
屋上は間違いなくこのホテルのハイライトでした。息を呑むような絶景が広がり、昼夜を問わずリラックスしたり、写真を撮ったり、景色を楽しんだりするのに最適です。階下には素敵なバーもあり、ホテルから出ることなく、ゆったりとくつろぎながらお酒を楽しむことができます。
素晴らしいサービス、快適さ、そして絶景を求める方には、このホテルを心からお勧めします。次回は必ず友人たちとまた泊まりに来ます!
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最低料金(1泊):€34
投稿日:2026年6月2日
ゲストMeraviglioso hotel da 5 stelle in centro vicino alle principali attrazioni ! La colazione continentale è buonissima: cornetti vari, torte di diverso gusto , frutta fresca di diverso tipo e della migliore qualità e tanto altro! Le camere sono spaziose, pulite e accoglienti. Il personale è molto gentile! Consigliatissimo!
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最低料金(1泊):€174
投稿日:2026年8月29日|トリプルルーム-ビーチサイド
Péter MelájWe booked a total of 5 nights through Trip.com. Unfortunately, 3 of those nights were unsuitable for proper rest due to serious problems with the room.
There was an extremely strong and unpleasant smell coming from the bathroom, which persisted for a long time. We reported the problem several times to the reception and also contacted the hotel by email, but unfortunately the issue was not adequately resolved.
The smell was so strong that when we left the hotel, our clothes and personal belongings had absorbed the unpleasant smell, as well as the strong scent of the air freshener that was used to try to cover it.
We fully understand that a technical problem or unpleasant smell may not necessarily be caused directly by the hotel. However, we believe that dealing with such a problem properly and in a timely manner is the hotel's responsibility.
We booked this hotel in order to relax and enjoy our holiday, but unfortunately this was not possible. This was particularly difficult as we were travelling with our 8-year-old child, and our sleep was significantly disturbed for 3 nights.
Despite reporting the problem several times, we did not receive any compensation or adequate solution from the hotel during our stay.
We were also disappointed with the breakfast. We found the selection to be very limited and repetitive, and in our opinion it did not meet the standard we would reasonably expect from a 5-star hotel.
Overall, we feel that the quality of the service and the conditions during our stay did not correspond to the standard advertised for a 5-star hotel.
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最低料金(1泊):€54
投稿日:2025年3月24日
ゲスト
Lovely hotel clean room and warm welcome. Easily accessible as the bus from tirana stops right outside. Lovely breakfast only downside was breakfast didn't start until 8am so we were unable to eat before leaving for the airport
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最低料金(1泊):€38
投稿日:2025年9月17日
ゲスト
Quarto amplo, limpo e a cama muito confortável.
WC com todas as comodidades e produtos muito aromáticos.
Pequeno almoço bom e com produtos variados.
Funcionários muito prestáveis e simpáticos, inclusive com táxi para o aeroporto mais barato e sem custos adicionais.
O único ponto “negativo” foi o Wi Fi que falava com frequência.
Excelente localização.
Mas recomendo!
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最低料金(1泊):€88
投稿日:2025年5月1日
ゲスト
星5つ – 最高の滞在でした!
スターライト ホテル ティラナで素晴らしい滞在をしました。ホテルはとても清潔で、手入れが行き届いており、温かい雰囲気に包まれています。スタッフは信じられないほどフレンドリーで親切で、いつも笑顔で対応してくれました。心地よい雰囲気のおかげで、快適でリラックスした滞在を楽しむことができました。ティラナを訪れる方には、このホテルを強くお勧めします。間違いなく最高のホテルのひとつです!❤️
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最低料金(1泊):€56
投稿日:2025年5月6日
Ahmet
>Reception quite unprofessional a bit rude
Breakfast very poor
Parking extra 5 euro which I did not know
I do not prefer and do not advice for next time
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最低料金(1泊):€48
投稿日:2025年7月31日
匿名ユーザー
A very lovely space with all essential amenities and easy accessibility to different tourist centres by foot. Would definitely stay here again.
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最低料金(1泊):€43
投稿日:2024年2月18日|スタンダードダブルルーム
Splashxyzティラナ観光のため、3泊しました。
ホテルは中央広場から約23分のところにあるため、日帰りでホテルに戻り、夕食のために着替えるには少し歩きました。中心部で早めの夕食をとり、夕方にホテルに戻ったので、特に問題はありませんでした。
客室もホテルの他の部分もとても清潔でした。ベッドルームは伝統的な雰囲気でしたが、バスルームはシャワーも快適で、とてもモダンでした。
バーは静かで素敵でした。ホテル内にレストランもありますが、私たちは利用しませんでした。
朝食はとても美味しく、目玉焼き/オムレツ、ソーセージとベーコン、パンとジャム、美味しいフルーツとペストリー、ヨーグルトなどがありました。朝食をしっかり食べたおかげで、日中に食事をとることなく、早めの夕食をとることができました。
ホテルのピックアップに問題があり、米国務長官の到着直前にティラナ空港に到着したため、多くの人が影響を受けました。これはよくあることです。空港への帰り道もホテルが手配してくれたので問題ありませんでした。また、空港ではまだモバイル版の搭乗券の使用が許可されていないため、搭乗券の印刷もしてくれました。
滞在は本当に楽しかったです。中心部まで歩くのが苦にならない限り、ホテルは素晴らしいです。
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最低料金(1泊):€86