イギリスウォリックシャーで、駐車場のあるホテル

非常不錯，就是地址遠了點，交通不太方便，但老闆很好，比較偏但環境不錯，也是一個不錯的選擇，下次有機會還住

部屋のインフラは利用可能で、比較的広としていて清潔です。唯一の欠点は、スリッパが提供されていないことです。トイレタリーは持ってきましたが、ホテルがスリッパを提供しないとは思っていませんでした。清掃サービスが必要な場合は、フロントデスクに通知する必要があります。そうしないと、彼らは率先して掃除しません。他はかなり良いです。フロントデスクのスタッフはとても熱心です。朝食は標準的なイングリッシュブレックファーストビュッフェです。パン、ヨーグルト、フルーツなどからお選びいただけます。

Lovely hotel,really friendly staff,great location and clean rooms. Very quiet location even though the hotel is on the high street. Would definitely book again and it’s dog friendly

It's all a bit random really. Awkward to find (signage from the road is terrible). Staff are friendly but limited in what they can do, rooms vary from the fabulous to the downright tatty. Very popular with coach parties, so breakfast can be heaving (no seats, plates or knives when I tried on this stay). Good if you can get the right price for the room, but not the best example of the Mercure brand by some distance

ホストとスタッフ、そして食べ物は素晴らしいです。とても暖かく、英語のおもてなし。この旅行でユニークな体験

This hotel is beautiful in a perfect setting, very close to Stratford-upon-Avon. The only negative points are around meal times. Breakfast supplies need better management or a dining room manager. Items were often running very low t9 depleted, and manu guests had to keep asking for the missing items. Secondly, wedding parties / guests pass through one of breakfast rooms to reach the wedding ceremony room. Guests were being ushered in to the breakfast room where hotel guests were still finishing up there breakfast. This room should be kept separate and hotel guests given space and time to enjoy their breakfast. We moved in to the bar area but that was worse, as people piled in before 11am for drinks! If the bar is going to be open then ushered wedding guests in to one area rather than disrupting guests staying at the hotel. We felt very uncomfortable and as though we were intruding on them. The other point I would like to make is about the lady who announces the wedding info should be more courteous to staff. I heard an abrupt command for an item to be moved .. this is rude and unacceptable, especially in front of guests or anyone, for that matter, let alone embarrassing for the member of staff involved. All the staff were lovely, I just think they would benefit from some training or guidance on running a well organised breakfast room. Dinner was fabulous, just a little disorganised and slow at times. Needs to be a bit more attentive The Spa and pools are wonderful. Overall, we had a most wonderful stay and our room was excellent! I would definitely go back again.. just employ some more staff,, seasonal if need be.

部屋自体は一般的に大丈夫で、暖房は完璧に機能しました。しかし、バスルームで大きな問題が発生しました。水が適切に排水されず、床が浸水しました。水を流しに押し込むためにワイパーを使わなければならず(画像が添付されている)、非常に不便でした。 もう 1 つの驚くほど残念な詳細は、タオルや石鹸が提供されていないことです。これらはどのホテルの基本的な必需品であり、自分で持ってこなかったので、追加料金が請求されました。これは完全に不合理に感じました。 最後に、場所は理想的ではありません。ホテルは町の中心部からかなり離れており、公共交通機関は頻繁にないため、移動が困難です。お勧めしません!!!

Location is great but is expensive. They have tried to automate things but means a hit on service. Did not tell us about registering the car numberplate in a computer as part of check in. We then got stuck at a barrier just popping out to see the area. Then had to pay the barrier as no humans. Then had to make a claim. Then still waiting for the claim. Computers reduce headcount but reduce service. The hotel itself is fine but was not value for money.

樓下酒吧餐廳，樓上及後院是房間，服務設施都還行，但是有些房間會比較吵，馬路和bar裏聊天的聲音，以及莫名其妙持續的不知道是什麼機器在運作的噪音。有點被圖片欺騙了…