Superb hotel in an excellent location - close to the railway station and the key landmarks. Staff were extremely friendly (especially Nadine on the front desk) and our room was spacious, clean and quiet. I’d definitely book this hotel again.
It's all a bit random really. Awkward to find (signage from the road is terrible). Staff are friendly but limited in what they can do, rooms vary from the fabulous to the downright tatty.
Very popular with coach parties, so breakfast can be heaving (no seats, plates or knives when I tried on this stay).
Good if you can get the right price for the room, but not the best example of the Mercure brand by some distance
Had a lovely stay at this hotel. Had a little problem with the room but the staff were marvellous moving us & giving us a cheaper rate, free drinks & a late check out. Really helpful staff.
Would highly recommend
Nice country manor hotel with picturesque grounds. The room was a bit dated in a 1980s way, but clean and in good decorative order. Overall better than a Travelodge at Travelodge prices (biscuits, hot chocolate, bottled water and proper glasses in the room were good.
Bil at the reception was absolutely fantastic and his friendly service and warm welcome was just what we needed. Unfortunately the room as marks on the floor, no plug sockets so had to ask for an extension cord to charge our devices near our bed but overall it was a wonderful experience and the food and breakfast was so nice. We definitely will visit again as the customer service was perfect and that's what we vaule the most
Great location, and beautiful grounds ~ parking was hard to find.
The room was clean and tidy, with a nice firm bed, the Weather was very warm, and even though there was a fan in the room the heat was stifling and so hot! The so called “air con” was useless!
The indoor swimming pool was a good size, but it was so incredibly hot in the building, it was hard to breathe!! (Open the doors to let some oxygen in!)
The evening meal was good, as was the breakfast the following morning.
Quite expensive for a mediocre stay.
Lovely staff throughout.
ゲゲストBil at the reception was absolutely fantastic and his friendly service and warm welcome was just what we needed. Unfortunately the room as marks on the floor, no plug sockets so had to ask for an extension cord to charge our devices near our bed but overall it was a wonderful experience and the food and breakfast was so nice. We definitely will visit again as the customer service was perfect and that's what we vaule the most
YYuanI came to stay as I needed to attend a meeting in the Birmingham Business Park the next day morning. The B&B was on the edge of the Coleshill. It was an okay stay, and just about okay. I won't be against staying there again, but there is nothing special to lure me back either.
Plus: James ware expecting me when I arrived and showed me the key and the room. He also took my order for the next morning. The room was of decent size. There are lots of lights in the room. The bed was okay. There is on site parking space. The breakfast was ready when I walked down to the dining room.
Minus: At £148 a nigh this was certainly not good value for money. The facility was a bit basic, albeit adequate (tea/coffee/kettle/biscuits and hair dryer). There was one bottle for hair/body wash and there was a small soap in the bathroom. Bathroom is just about of adequate size for one person. The water temperate varied a bit while on show, but workable.
Also my room was on 2nd floor, with narrow steep stairs. It was okay for me as I traveled very light. But it would be tricky for someone with big luggage or mobility restraint.
匿匿名ユーザーI spent two nights here for the Shakespeare celebrations and absolutely loved it. The house has such a perfect ambience — cozy and welcoming.
The room was perfect, too: spacious, clean, and comfortable. I also liked that they had a TV in the room — it was nice to have it on for some white noise since I was travelling alone. Plus, they provided an electric kettle with instant coffee, milk, and tea, which was a nice touch.
The bathroom was spotless, and the amenities (soap, towels, etc.) were complete.
They offered several options for breakfast, but I always went with the English breakfast—and it was so good! Not to forget, cereals, fruit, jam, and milk were also available in the dining room.
It's too bad I didn’t have the chance to enjoy the separate kitchen, but the street view from its window gave it such good vibes.
I would definitely come back here if I revisit this city!
ゲゲストLovely room and bathroom was really nice with walk in shower and bath, under bed lighting which came on when going to the loo in the night which is helpful in strange places. Breakfast included
The balcony was private with amazing views. Took duck and swan food and the ducks and fish came from everywhere lovely to watch Deb