The room was comfortable, with a cozy bed and all the necessary amenities. The reception staff were great , and we are very grateful to them for allowing us to leave our belongings before check-in.
The views, of course, were incredible, as the hotel is located in a picturesque area. There is also an indoor pool with views of the teide.
At the same time, we spent the night in the company of cockroaches, which, in my opinion, is absolutely unacceptable in a hotel where room prices start at $140.
We informed the reception about this, and when we asked if any compensation was possible, they smiled at us and said that it was not possible.
El hotel se encuentra en una plaza en pleno casco histórico de Santa Cruz, por lo que para aparcar nos alejamos unos 10 min andando, que no está nada mal, además tienes todo tipo de comercios cerca. El personal atento y educado, la habitación tenía una terracita a la plaza con buenas vistas y estaba muy limpio. Sin duda una opción genial en relación calidad-precio.
Precioso alojamiento al lado de la catedral de Santa Ana. Habitación suite muy amplia, limpia, cómoda. Decoración, mantenimiento. Servicio, todo de 10! 🔟 desayuno de muerte! Productos de calidad, todo muy cuidado, ambiente magnífico. Para repetir y recomendar. Nuestra estancia fue una delicia de principio a fin.
Good stay! The hotel offered impeccable service, luxurious amenities, and a prime location near the north city center. The rooms were spotless, spacious, and elegantly designed. The staff went above and beyond to ensure our comfort.
To be honest the location of the hotel is perfect. You can stay in Palma- old city then if you have a car you can enjoy and go anywhere you want so you can both see both side old city & playas( south of the island) - when it comes to the hotel, of course they are 3 star and it was high then our expectations.. breakfast is not strong but if you want to start to the day with something more than coffee and croissants it is good.. cleanliness and amenities are good for a 3 star hotel, also thank you so much for the lady who works in night shift- she was so kind and helpful.
Las estaciones espectaculares pero papá lo es este alojamiento algunos productos de los que se sirven en el no están a la altura .a lo de la comida y la organización por parte del personal espero que puedan cambiarlo
Stunning hotel overlooking the coast and San Sebastian. Traditional decor throughout. Very nice pool area with plenty of sunbeds available (unsure if this would be the case in peak season, if there is one on La Gomera). No pool bar however.
We did have an issue of building work next to our room during our stay but it didn't really affect us.
Not an issue for us but the hotel is about 65m above sea level meaning that there is an 10-15 min uphill walk back to the hotel from the town.