Reasonably priced hotel with all the basics and friendly service. One girl changing the rooms when we were leaving saw me struggling with my luggage and hurried to carry it to the main door for me which I really appreciated. The room was clean and adequate but our stay was somewhat spoiled when we discovered that the shower was stuck on extremely hot..too hot to use temperature so we had to content ourselves with washing at the wash basin which we didn't appreciate.
Hotel and facilities are outstanding. Two issues that greeted me when I arrived which took some of the gloss off.
First the check in process was painfully slow (literally, I'm disabled) had to wait far too long to collect my card key. Definitely not efficient.
Second had an additional charge of £14 for parking despite being a blue badge holder and no where close by as an alternative. Effectively taking advantage of my lack of mobility. Worse when I checked the website I had used to book a figure of £10 was quoted.
Gripes aside this is a wonderful place to stay and the breakfast first rate.
First time using Holiday Inn
Good things are
Spacious room with great standard
Comfortable and clean bed & pillows , and towels ( a big and a small for one person each )
Has kettle and tea/ coffee with treats ( biscuits)
Has a hair dryer and an iron with an iron board inside the wardrobe.
It has a round table and a sofa chair on top of a worktop table and chair .
It has a small gym , a swimming pool and jacuzzi .
Can include breakfast and dinner ( has restaurant) and can order to the room ( room service)
I only brought bed and breakfast and breakfast is great choices and plenty. Even for gluten free options!
Bad things
Hotel lift has broken and put me on 3rd floor but I can request the staff to give me on the ground floor ( said last room / no other choice) twin room . It is better to write the request that in the event of lifts are not working to give ground floor or lower floor.
Kettle has no sieve ( may be broken before me. )
The sofa chair has a stain before me .
Overall very good service and great room and has good facilities.
My daughter and I stayed here overnight while she was attending a dance competition. The hotel was lovely. We were greeted with a smile by the owner, who was friendly, welcoming and extremely helpful.
We had a spacious, sea view room. It was clean, large enough to sleep 5. The bed was very comfortable. We had plenty of hot drink supplies. The toiletries provided were fantastic.
Very happy with the price and would be happy to return in the future.
Thank you Vinnie's, it's been great.
ゲゲストPamela & Peter were great making sure I had everything I needed, including car parking availability. The bed was very comfortable, the shower was basic but hot. I didn’t use the tv & nearby chair but they were available. The breakfast was good & I had a very tasty home-made steak pie & veg one evening. Plenty of pubs and curry restaurants nearby.