CCayucosAn otherwise pleasant stay ruined by somewhat incompetent communication surrounding a private transfer booked through the hotel. For those booking a private transfer through the hotel it’s worth knowing the following:
1) this is a third party arrangement and as such whether it is “private” or not is at the discretion of the third party
2) In the event that a transfer is not private, the hotel does not appear to need or feel it necessary to inform you.
This situation happened to me when leaving the island, having checked out early and being informed by reception which was my boat, I departed the island on said boat only to be made to turn around 90% into the journey as there was supposed to be another passenger. The hotel simply said this was the third party decision and whilst they were aware of it on the day, had not informed me (resulting in me traversing the stretch of water multiple times). All in all this was the cherry on an otherwise miscommunication-strewed cake (they never mentioned the private transfer had to be paid in cash, and they miscommunicated breakfast would start at 6:30 when in reality it is 7:30). On the plus side, the location is good for dive shops and the food was nice. However, I wouldn’t personally recommend this place to family or friends.