SShane CanadianI was fine with the hotel but it is not for everyone.
The hotel is a bit dated. The room is quite simple but the bed was comfortable, the room was clean and there was a good selection of tv channels. However, there is some deep cleaning required as the heater intake was VERY dusty (see image). The shower had lots of hot water and good water pressure. The towels were fine for me, but they are quite thin and small. When checking in, I noticed shampoo packets were available at the front desk, but only hand soap packets were provided in the room. Water was not provided in the room nor was there a water dispenser to fill a water bottle. The hotel may want to consider providing a water dispenser in the lobby. The hotel description gives the impression that parking is not available though there was ample parking. It is near a highly developed area with lots of restaurants nearby. However, it is in a bit of a secluded area so it is best suited for travelers with a car. I was a bit disappointed that my room was not available at 430pm (check-in is at 3pm) but the hotel was short staffed that day. The staff I interacted with were polite and tried their best to be helpful.
The main concern people may have is safety. The hotel is at the end of a quiet street and it is brightly lit outside of the hotel. However, many of the rooms open outdoors and there was no security staff visible at the hotel. It is certainly a budget hotel and many of the clients had a rough appearance. I was fine but some may not be comfortable, especially single female travelers.
I would consider booking again but only for a quick and inexpensive stay.
MMartys69The hotel was better than we expected. We first walked in to a beautiful hotel and were immediately greeted by the staff. All staff were very friendly and helpful In the lobby area there is plenty of comfortable seating and an area with tables there’s a food area in the lobby and there’s a pool table near the entrance of the bar. The bar’s decor was very nice and there was also an outdoor area which leads to the walking trail The indoor pool area was very clean and nice. They have towels available and a bathroom in the pool area. The pool was at a perfect temperature we enjoyed the pool. The rooms are clean and comfortable the hotel is conveniently located to anything that you might like. Besides the walking trail that overlooks the harbor. Destiny mall is only a couple blocks away. It is close to other shops and eateries the highways are close as well as gas stations and downtown. I highly recommend going there for any kind of stay business or leisure. I can’t wait to go back.
TTrekkieMy girlfriend and I stayed in a large king suite complete with balcony and stunning view of NYC over the East River. We had an excellent room service breakfast the following morning. Would def recommend and return again one day!
ゲゲストStaff: Most staff are really helpful and lovely.Only the person on checkout was rude and unhelpful.
Room: we changed to a lovely rooms thanks to the help of one particular lovely professional staff at front counter> Our original room was at the back, dark and view on a wall through a small window.OK for one night, not for 5 nights!
Hotel: Only one lift worked (and it had been out for a long time we heard) and there are at least 20 rooms per floor. Plus the cleaning staff use the same lift. Not good for a Hilton brand. No complimentary bottle of water in the room, they charge $3 per bottle. There is water in the foyer though at certain times during the day/evening.
FFANLoved the rooftop bar with killer skyline views - perfect for Instagram! Rooms had a cool, modern vibe with mood lighting (and that sexy red shower was a vibe). But man, those rooms are TINY - barely had space to open my suitcase. Staff was hit or miss - some super friendly, others acted like I was bothering them. Location's decent but not amazing - had to walk a bit for subway access. Worth it if you catch a good deal, but don't expect luxury.