L’accueil n’était pas du tout chaleureux. Noys avons reçu 2 chambres qui ne correspondaient pas du tout aux photos sur le site. L’une avait les 2 fenêtres qui donnaient durectement sur 1 toit. L’autre chambre avait les 2 fenêtres près du plafond. Donc aucune vue pour les 2 chambres. La 2ème faisait carrément ”prison”.
La chambre était propre mais tout ce qui était communs (réception, corridors, loundge) laissaient beaucoup à désirer et paraissaient vieux et malpropres.
Cet hôtel tient de l’usine à touristes. Je ne recommanderais pas cet hôtel à quelqu'un qui recherche quelque chose de cosy et chaleureux pour séjourner. Mais il est fonctionnel.
After checking in online, we got to the hotel and they could not find our booking then in the confusion we were asked if we had paid. After time booking was found. We did not have any further problems.
Kenmore is a beautiful location and the area is a stunning area of natural beauty in Scotland. That said, having stayed at this resort before, I was disappointed with the cleanliness and maintenance of not only the lodges but the leisure centre. The lodge itself had peeling wall paper and chips around light switches and old frying pans, all things which are easily maintained and/or changed. The pool area is lovely but pool was cold and one of only two showers were out of order due to a cracked base in the ladies. This was a relatively cheap break but despite this I do feel the Kenmore club is looking a little shabby and in much need of an overhaul or at least some renovation to keep up with the neighbouring hotels and lodges which are more modern and well kept
Watch out for the Half Board SCAM. Half board means an evening Meal. However it seems you have an allowance only and if you go over you get a bill at the end of your stay. Terrible.
This was our first visit and it definitely won’t be our last. Everything about our one night stay was perfect. The castle room was so comfortable, the spa was a delight and the Sandeman restaurant was a treat. The staff were beyond helpful and the surroundings were breathtaking. A very special stay in a special hotel.
Great little hotel in the very middle of nowhere. Limited options for food but breakfast was ok. All staff very friendly including at the spa. The spa is a little basic but nice enough.
ゲゲストKenmore is a beautiful location and the area is a stunning area of natural beauty in Scotland. That said, having stayed at this resort before, I was disappointed with the cleanliness and maintenance of not only the lodges but the leisure centre. The lodge itself had peeling wall paper and chips around light switches and old frying pans, all things which are easily maintained and/or changed. The pool area is lovely but pool was cold and one of only two showers were out of order due to a cracked base in the ladies. This was a relatively cheap break but despite this I do feel the Kenmore club is looking a little shabby and in much need of an overhaul or at least some renovation to keep up with the neighbouring hotels and lodges which are more modern and well kept
FFrancoise Jeanne ML’accueil n’était pas du tout chaleureux. Noys avons reçu 2 chambres qui ne correspondaient pas du tout aux photos sur le site. L’une avait les 2 fenêtres qui donnaient durectement sur 1 toit. L’autre chambre avait les 2 fenêtres près du plafond. Donc aucune vue pour les 2 chambres. La 2ème faisait carrément ”prison”.
La chambre était propre mais tout ce qui était communs (réception, corridors, loundge) laissaient beaucoup à désirer et paraissaient vieux et malpropres.
Cet hôtel tient de l’usine à touristes. Je ne recommanderais pas cet hôtel à quelqu'un qui recherche quelque chose de cosy et chaleureux pour séjourner. Mais il est fonctionnel.
AAndrew NeilsonGreat little hotel in the very middle of nowhere. Limited options for food but breakfast was ok. All staff very friendly including at the spa. The spa is a little basic but nice enough.
ゲゲストWatch out for the Half Board SCAM. Half board means an evening Meal. However it seems you have an allowance only and if you go over you get a bill at the end of your stay. Terrible.
ゲゲストAfter checking in online, we got to the hotel and they could not find our booking then in the confusion we were asked if we had paid. After time booking was found. We did not have any further problems.
ゲゲストThis was our first visit and it definitely won’t be our last. Everything about our one night stay was perfect. The castle room was so comfortable, the spa was a delight and the Sandeman restaurant was a treat. The staff were beyond helpful and the surroundings were breathtaking. A very special stay in a special hotel.