El personal amable pero no hablan inglés ni otro idioma me han cobrado la noche dos veces y se han equivocado en la factura y aún estoy esperando
Communicacion zéro
Fantastic stay at Mersin Hilton! The hotel is right by the sea, offering stunning views. The staff provided excellent service, and the restaurant had a great variety of delicious food, including an amazing buffet. However, despite the temperature reaching 28-29°C, the rooms were still set to winter mode, so the air conditioning was not available. Other than that, everything was great. Highly recommended!
Заселение произошло только в третий показанный номер, уборка ежедневно, в номерах очень чисто, спасибо персоналу уборки. На сервис стойке при обращении по подключению интернета решили вопрос только через полчаса, так как стандартный вход по номеру паспорта/номеру номера не работал. Двоякое впечатление об отеле - очень чисто и в то же время на ресепшн не очень расторопные сотрудники работают
L'hotel era economico e ben posizionato, però pulizia della camera lasciava molto a desiderare, in allegato le foto di come ho trovato il bagno, che sembrava praticamente non pulito, c'è da dire che si salva grazie al personale, perché nonostante il mio arrivo notturno, il gentilissimo ragazzo alla reception si è impegnato tantissimo per aiutarmi, addirittura non essendoci signore delle pulizie disponibile a quell'ora si è prodigato di sistemarmi la camera personalmente e altro plauso alla colazione davvero buona
In generale un buon rapporto qualità prezzo, personale fantastico, ottima posizione, pulizia un po da rivedere, riprenoterei? Molto probabilmente si, arrivare in un paese straniero e trovare già subito persone che si fanno in quattro per aiutarti supera i piccoli inconvenienti riguardo la pulizia
SSergey25I needed to stay for 2 more days and I did not hesitate to extend my stay in this hotel. Once again I want to express my gratitude to the hotel staff for their helpfull. They sent me a personal item forgotten in the room by mail the next day. Dear friends, I wish you good luck and prosperity!
MMiiLFantastic stay at Mersin Hilton! The hotel is right by the sea, offering stunning views. The staff provided excellent service, and the restaurant had a great variety of delicious food, including an amazing buffet. However, despite the temperature reaching 28-29°C, the rooms were still set to winter mode, so the air conditioning was not available. Other than that, everything was great. Highly recommended!
NNoureddineEl personal amable pero no hablan inglés ni otro idioma me han cobrado la noche dos veces y se han equivocado en la factura y aún estoy esperando
Communicacion zéro