Overall experience is great. We get pickup service from Taizicheng station and also drop by.
Discussion with the receptionist, we also can get a ride to another Genting hotel.
Very nice view in front of the mountain too. That's extra bonus.
The hotel is behind the metro station. The room was ok. The breakfast was also ok, not too many international options tho. The cleaning ladies forgot to leave us water and take out our trash for some days (we had to ask extra in the reception that they should please clean the room). They also forgot our welcome fruit 😕
ゲゲストA very nice and comfortable stay, buffet was really a bargain and definitely worth it, was also serviced very well by a very helpful staff , Ms Millie, she was attentive,patient and helpful to us, being our first trip to Thaiwoo, she really make our trip worth it and memorable
ゲゲストI don't normally bother to write reviews, but this place is truly deserving of one. Our stay at Anaya was amazing to say the least. The place was so beautiful and serene, rivaling many of the luxury ryokans in Japan but with their own modern twist. We stayed in the queen room, and it’s fairly simple but more than adequate and comfortable. The in-room drinks and snacks were delicious, and they provided an additional special treat each day, which was an experience on its own. There wasn't a television, but we never felt that there was a need for one. It was a place where you can truly focus on unwinding and take things slow, but when needed, the Wi-Fi speed is sufficient for streaming on your own devices. The hotel is unique where you can just do everything within their compounds without needing to travel anywhere else. We really loved the Japanese bookstore, which is a must-visit, and spend some time admiring the garden next to it. They provide activities as well, so you will never feel like there is nothing to do. The spas are also highly recommended, which in fact warrants a trip all on its own even if you do not stay at the hotel. One of the spas is a re-purposed factory, and it's a truly unique experience which will appeal to architecture enthusiasts. Food was a little pricey, but you have a lot of options, and the ones we had were great. They even had their own provision shop for you to stock up on snacks and drinks. One of the main factors that truly elevated our experience was the exceptional service from Zhi Hui. She went above and beyond to share her personal contact in order to make sure we were well taken care of, answering our questions promptly and making arrangements for us. She even followed up with us after our departure to make sure we arrived at our next destination safely. The other staff around the hotel, including the restaurants, were also very friendly and helpful. There was even a sweet young lady selling what they harvested from the mountains as well as small snack stores, one of which was operated by a very friendly lady selling Japanese-style desserts. Our interactions with the people all felt really genuine and sincere. The experience wouldn't have been so wonderful if it weren't for our very pleasant experience with the people working in and around the hotel. They normally use a multi-seater buggy to ferry guests around, but when we were caught in the rain, they actually arranged a car to pick us up instead. Anaya Lanya Hotel is simply extraordinary, and we cannot recommend it enough.
VVivi RuanI recently had the pleasure of staying at 雪麓居温泉酒店, and I can confidently say it was an outstanding experience. Here’s a breakdown of my stay:
Room Size
The room was spacious and well-designed, providing plenty of room to relax after a long day on the slopes. The layout was thoughtful, with a cozy seating area that made it feel more like a home than a hotel room.
Location
The location of the hotel is unbeatable. Nestled right at the base of the mountain, it offered easy access to the ski lifts. Whether you’re a beginner or an expert skier, you’ll appreciate how convenient it is to hit the slopes first thing in the morning.
Cleanliness
The cleanliness of the hotel was impeccable. From the common areas to the room itself, everything was spotless. It’s clear that the staff takes great pride in maintaining a high standard of hygiene and cleanliness, which added to the overall comfort of my stay.
Amenities
One of the highlights for me was the availability of a washing machine in the hotel. After a few days of skiing, having the option to do laundry was a game changer. It allowed me to pack lighter and enjoy my trip without worrying about running out of clean clothes.
Breakfast
While my stay was nearly perfect, I did find the breakfast offerings a bit lacking in variety. Although the food was fresh and tasty, I would have loved to see more options on the menu. A few additional choices would elevate the dining experience and cater to different tastes.
Overall, I highly recommend 雪麓居. The combination of spacious rooms, excellent location, pristine cleanliness, and convenient amenities make it a fantastic choice for anyone looking to enjoy a ski getaway. If they could expand their breakfast menu, it would truly be a five-star experience!
OOleg SuGood:
1. Location is amazing, you can ski directly from the building entrance.
2. Warm room, central heating, large windows with nice view, overall good.
3. Locker for the ski equipment.
Other:
1. NO towel, they provide disposable towels only, which is a bit weird, had to buy towels in a nearby shop.
2. Breakfast is just frozen dumplings in the freezer, if I would know before, would book a room without breakfast.
3. Need to access room through WeChat with 200rmb deposit. So tricky if you don’t speak Chinese.
Overall, knowing those flaws, would prepare in advance, but its a good place to stay, would book again in future.
ゲゲストThe room and women's lockers were clean, but there were many dirty towels left in the resting area next to the hot springs pools. Customer service at the front desk wasn't very good this time when we wanted to go to the hot springs. The man working the front desk took a long time finding someone to accompany us to the hot springs, and when a lady finally came to accompany us there, she took us back to our rooms, instead, even though we had clearly told the man at the front desk we wanted to go to the hot springs. The employees didn't communicate with each other clearly,nor did they use common sense. When I first asked the front desk employee to accompany us to the hot springs, he said no and waved us away, but I knew it was complicated to get there and he had to tell the hot springs we were hotel guests, like what happened when I had stayed there before. It's only possible to communicate using a translation app here, since no employee speaks a single word of English, even. The restaurant's electronic menu is only in Chinese, too, so we needed to use a translation app to read the menu, also. They didn't light up all the lights in the hot springs area tonight, so it was much darker than when I had come here before. Regarding our hotel room, the refrigerator didn't work, even though it was plugged in, and the mattresses were hard.