パキスタンカイバル・パクトゥンクワで、スパのあるホテル

The room was fine and the food was average. What disappointed us was how the hotel handled our early departure. We had to cut our stay short because the road between Peshawar and Islamabad was going to close—and it did—so we couldn’t stay for the second night. We requested a refund for the unused night, explaining that these circumstances were beyond our control, but their response was unsatisfactory. We would have appreciated more understanding and flexibility.

Had a pleasant family stay at DoubleTree by Hilton Nathia Gali. The property is beautiful, with excellent facilities and spacious, comfortable rooms. However, Shagun Restaurant was below expectations in food. We also found the hotel’s policy quite rigid, as there were additional charges for almost everything with little flexibility or guest accommodation. With a more guest-friendly approach, the overall experience would be much better.