Kamar ac sempat tak dingin, dan kita pindah , tolong ac kamar utk di servis utk kedepannya lebih baik lagi agar tamu tak kecewa karena tempat strategis dekat mal
Lokasinya yang strategis di dekat lampu merah, sehingga dengan mudah dijangkau oleh kendaraan roda 4 maupun 2. Ruangan bersih dengan fasilitas lengkap.
excellent service ever!!!!.. very recomended hotel in Palembang.. we arrived in a evening, the security have a good knowledge of service, help us to call the bellboy and bring our luggage to the lobby. the customer service very friendly and helpful. i got a lot of convinience and highest service from them. the room cleaniest hotel room ever. we got connecting room. the swimmingpool is small but no worries kids got a lot of happiness play on it. last but not the least.. they offering palembang foods' breakfast. the choice is not as much as i though but its enough to taste a from the sour savory food until sweetness.. maybe next if i come back palembang , will chose this hotel agai.. thanksss all staff the excelton more success and famous!!!
I stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.
Near LRT station so eady to get from and to the airport cheaply as well as to other major places in Palembang.
Ehailing service also easy to get.
Food very nice, local and menu changes everyday.
Room is spacious enough with chair and table. But no tea or coffee sachet in room! AC also not cold enough - just OK.
Considering everything, will come afain.
This is my 2nd stay. I like Batiqa's ambience so I booked again.
Pros :
+ super good breakfast options. Main courses, local dishes (pempek/model), porridge, soup, cereal, noodle bar, egg bar, waffle, bread & cakes, salad bar, jamu & variety of drinks
+ mini gym with some good equipments for working out
+ sofa on the room
+ comfy beds with large pillows
Cons :
- the room is not soundproofed. Outside noises can be heard
- when I entered the room, there is a certain smell which I don't know where it comes from
とても良い
136件の口コミ
8.0/10
1泊あたり
€19
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8.9/10
とても良い
ゲゲストNovotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts.
The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors.
While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang!
Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis.
Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional.
Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!
ゲゲストexcellent service ever!!!!.. very recomended hotel in Palembang.. we arrived in a evening, the security have a good knowledge of service, help us to call the bellboy and bring our luggage to the lobby. the customer service very friendly and helpful. i got a lot of convinience and highest service from them. the room cleaniest hotel room ever. we got connecting room. the swimmingpool is small but no worries kids got a lot of happiness play on it. last but not the least.. they offering palembang foods' breakfast. the choice is not as much as i though but its enough to taste a from the sour savory food until sweetness.. maybe next if i come back palembang , will chose this hotel agai.. thanksss all staff the excelton more success and famous!!!
PPenikmat JalananI stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.
匿匿名ユーザーThis is my 2nd stay. I like Batiqa's ambience so I booked again.
Pros :
+ super good breakfast options. Main courses, local dishes (pempek/model), porridge, soup, cereal, noodle bar, egg bar, waffle, bread & cakes, salad bar, jamu & variety of drinks
+ mini gym with some good equipments for working out
+ sofa on the room
+ comfy beds with large pillows
Cons :
- the room is not soundproofed. Outside noises can be heard
- when I entered the room, there is a certain smell which I don't know where it comes from
ゲゲストStains exists on freshly washed bed sheets. The hotel's laundry somehow couldn't get rid of such stains leading to perception of unwashed / unchanged bedsheets
Bath towels have fermented smell like they have not been sunned / dried enough after washing