アメリカユタ州で、スパのあるホテル

全体的に、ホテルはとても素敵で清潔な印象です。 ただし、商業処理には明らかな弱点があります。私は貴社のプラットフォームで部屋を予約し、支払いをしました。 予約完了後、オンラインでチェックインするようにというメールを受け取りました。チェックイン手続きの一環として、クレジットカードの詳細を提供しました。 オンラインチェックインの直後に、クレジットカードに約 180.00 ユーロの金額が請求されました。 部屋の料金はすでに支払われており、ホテルも私のカードの詳細を知っていたため、この手続きは最初は私には異常に思えました。 ホテルにチェックインした後、さらに 162.27 ユーロの予約が私のカードに請求されました。 ホテルの受付にこのことを伝えたところ、この 2 つの予約金額はチェックアウト後に解放されると保証されました。 最初の予約金額はチェックアウトの数日後に解放されましたが、2 つ目の金額は解放されませんでした。 2024年8月26日、私のカードから80.93ユーロが引き落とされ、同日に80.43ユーロが再度入金されました。 その結果、チェックアウトから11日経った今日でも、私のカードには約180ドルの予約が請求されています。 このような行為に驚き、ホテルにカードへの請求理由を説明するよう求めました。 私はすでにウィンダムに苦情を申し立て、ホテルにカードにまだ残っている金額をすぐに解放するよう求めました。

When we first arrived to the hotel we were amazed at the location, you can’t get any closer to the park entrance than this, literally steps away. The check in process was fast and easy. The room and the property itself beautiful and very well maintained, most importantly it was clean. The room was big and had a kitchen which is always nice when traveling with little ones. And they have laundry on site as well. The pool is small but nice and had an amazing view. The only negatives I have about the hotel is that there is no gym, no room service, and the hospitality could have been better. I was considering staying another night and there was rooms available but decided to check out after all, I called and asked for a late check out and the receptionist rudely denied our request stating they didn’t have enough housekeepers and therefore could not accommodate late check out, Not even an hour. If they were not sold out and had lots of rooms to clean, why wouldn’t late check out be allowed? When I did check out it was fast and easy but they did not seem to appreciate our business. Only stating you will get an email receipt. No “thank you for staying with us and we hope you return”. None the less, if we return to visit Zion, which I am sure we will, we will definitely stay here again.

I was very impressed by the beautiful warm and inviting feeling as I entered your lobby. The lady at the check-in desk was very friendly and helpful, with her warm smile. Our room was sparkling clean and cozy. I especially liked the electric window shades. The beds were very comfortable. I liked the walk-in shower but think that the towels should have been hung closer to the shower rather than across the room, which was inconvenient. The breakfast was out of this world, the best I have seen in a long time, with its great variety of items on its menu to suit anyone's taste. The coffee was delicious, freshly ground. When we checked out, the lady enrolled me in the IHG program, and recommended a park nearby for us to visit, and we enjoyed spending the morning there. I was very pleased with my visit to this hotel, and we will definitely consider staying here again on a future visit to Salt Lake City. I would definitely recommend this hotel to anyone visiting Salt Lake City for its location, reasonable price, and superb customer service down to the smallest detail!

ザイオンからラスベガスに戻りました。私はこの場所がとても好きです。ユタの人々はとても熱心です。近くに射撃場があり、とてもお勧めです。それはRowdysと呼ばれています。銃を撃つためにアメリカに来たいのなら、あなたは間違いなくそれを手配することができます。カリフォルニアよりも選択肢が多く、ラスベガスよりも安い人はほとんどいません。結局のところ、それは多くの観光客がいる場所ではありません。階下にはセルフサービスの洗車場があり、日本の鉄板焼きレストランはとても美味しいです。

最高のホテルです!!! 大好きです!!! アマンギリは、贅沢、自然、静けさを求める人にとって、忘れられない素晴らしい体験を提供します。日常を忘れて静かな砂漠の環境に浸りたい旅行者には最適ですが、その特別感とコストを考えると、一生に一度の逃避に投資したい人に適しています。

We love this hotel in the disc clerk Carrie was fabulous. All the desk clerks or kind and acknowledge you and you walked in we were there for 3 days wish the pool area was a little bigger. The housekeepers were very friendly and accommodating the breakfast was good, we will stay again.

All the staff we met were very nice and at least tried to help - some newness showed as not everyone was fully trained or new answers to fairly basic questions. We knew the resort was still under construction and that there would be noise from time to time but what we didnt expect was routine dynamite explosions directly across the street from our room. Thankfully that ended early in the day so didnt disrupt sleep. The most important letdown was NO WHERE on the website or any communication we received did they inform us that the pool and hot tub are closed! The sad thing is the only reason we were given was its due to a railing needing repaired - all the pool chairs and everything are set up and ready to go. Publish this on your website so people are aware!!

Check in was a breeze with self service coffee and tea station at their reception. They provide some useful tips around the area and a map for reference. We stayed on the second floor which I don't recommend if you are carrying big luggages. Try to get first floor for convenience since the view is still great. Parking is free for hotel guests right at door step and widely available. Coin machines ain't working during my stay (tho reception lady claimed it was working during check in). Had to make a run all the way back to the counter to get coins changed (laundry room and reception isn't even that exactly near). Washer didn't even spin dry my clothes during wash mode and I had to wash twice before | throw it into the dryer. Costs about $2-3 each time.

Overall, the hotel experience was satisfactory: the location was convenient and the rooms were clean. However, we were disappointed by the situation after check-out. About an hour after leaving, we realized that we had forgotten an expensive spoon from a set in the room and immediately called the hotel. At first, the staff said they would check the room, but later called back saying they had not found anything. In the evening, we came to the hotel in person and were told that items related to food are usually thrown away. This situation significantly affected our overall impression of the stay.