チュニジアモナスティル県で、プールのあるホテル

Unfortunately when a hotel has a good team one person can affect it so badly. I highly rate the hotel and its services. But as a business traveller here investing in Tunisia, device at a 5 star hotel should be the front desks top priority. After asking Aziz in reception regarding room service he explained it was on the tv with the menu and how to order. When I arrived into my room I finished some emails and went to the tv to look at the menu and the screen said that room dining finishes at 11 or 11.30 The hotel is very far out of town 20mins so I had to sleep hungry I spoke to aziz in the morning, and he said the tv was room didn’t really care about the matter and said it will change Same situation my next night finished work late came back to my room and call room dining, No one answered, called again a main half asleep didn’t know what the have on the menu, he said someone will call me, someone called after 30mins when I was ready to sleep. Again I went to sleep hungry When I spoke to aziz in the morning he was too busy to care again. And once again a professional establishment needs to have staff that have attention to detail when it comes to the care of the guest especially people who are investing in Tunisia like the establishment that hires him. Shame

EVERYTHING GOOD JUST THE HOTEL EMPTY BECAUSE NO START SUMMER SEASON , PLEASE MORE CAREFUL ABOUT THE CLEANING , SERVICE OF THE RESATUARNT GOOD , MORE DRINKING WATER PLEASE IN THE RESTAURANT IN FUTURE , THANKS

The rooms were freshly painted and clean. They are very close to the sea and you can go to the beach within a 5-minute walk. You can go to the train station by taxi for 3 Tunisian dinars. The breakfast is adequate, but not a very big one. The price is reasonable for coffee, tea, eggs, margarine, croissants and bread, tomatoes and cheese. The pillows were a bit bad and the receptionist took care of them and changed them. The place is nice and you can stay for a few nights.

Enjoyable stay with family. Good selection of food available throughout the day. Rooms are spacious and clean.

L atout majeur de ce palace c est son personnel amabilité gentillesse professionnelle et cela dès les grilles d entrée de l hôtel....Merci à vous tous pour avoir fait de ces quelques jours une vraie pause détente. Une mention spéciale à Zied de la réception 👌👌👌

Bonne accueil général un grand complexe qui a bénéficié d’un bon emplacement stratégique ( 7 min en taxi de l’aéroport de monastir ) plage à bord de l’hôtel ( pas de chance remplie de méduse ) animation excellente du matin au soir . Malheureusement chambres souillé par le temps, nourriture correct si vous êtes pas compliqué mais toujours en retard ( surtout le SNACK jamais à l’heure et n’anticipe pas ses cuisson ) ! Personnel du restaurant très pro mais ceux du bar une catastrophe pas aimable du tout ! Pas grand chose à voir pour ma part j’ai profité du SPA avec des prix raisonnable contrairement en France mais sa n’est pas de la Kine . J’ai fait des belles rencontres ; avec des francais mais les tunisiens locaux de cette environnement sont malheureusement fermé et se croisent tout permis aucun savoir vivre malheureusement l’hôtel est concentré sur eux et délaisse les touristes européens dommage …

The best location property in the city and the best value for the money.

Top et prix raisonnable

Hôtel plutôt calme proche de la plage avec un bar vue sur la mer