I arrived on the Thursday evening and was informed right away that there was a gas leak in the city and there will be no hot water for the duration of my stay. I’m aware this is not the hotels fault but as a result they offered no help or solutions to the matter. There was no kettle in the room and I even asked and they said no to a kettle, we got offered no discount off breakfast or anything extra for the inconvenience, other hotels in the surrounding area with the same issue, offered free breakfast, drinks, snacks and kettle so that they could boil water to have a hot wash etc…I was there 4 nights and had to have cold showers for the duration…really poor hotel offerings!
Charming little studio 5mins walk from the Grand Place. Equipped with a functional kitchenette, a little lounge area and a small but adequate bathroom/toilette, its like having one's own pied-de-terre in Mons. The only small thing was the shower gel dispenser was low on refill and the spare toilet roll had a brown stain on it. Another than these minor hiccups, the hotel staff was very amenable, helpful and friendly.
Pretty family hotel with a simple but tasty breakfast. Parking not clear when you arrive but just go a bit past the hotel and there is free parking on the left hand side (seems to serve some apartments but no signs saying you can’t park).
Staff are great 😁