First day of my Scotland trip I booked arrochar hotel A Bespoke.
The hotel is old but clean. As it is old there will be noise when people are walking or talking. So it common.
Hotel has a traditional old Scotland style.
The front desk staff is friendly
Room for solo travellers is large enough. Toilet are well kept and clean
Very nice and clean room with excellent location and sea views. The hotel is a bit old and while refurbished, has a few odd decor quirks and rough edges, but not anything too concerning. Hot breakfast was delicious but the fresh fruit and salad buffet were just okay. Huge bed, small (but hot) shower.
We had a sea view room which had a great view, but the windows were so dirty and cobwebs in the corners that it actually spoiled that for us. The staff and service they provided was excellent, but however I expected a wider variety of meals but the menu was very limited. It was nice to sit at the tables provided outside when having drinks, but again the metal railings at the tables had a lot of chipped and flaked paint and made the hotel look rather run down. The dining rooms and all the seating areas with lovely leather chairs was very nice on the ground floor, but moving up the stairs there was black tape holding the red tartan carpet together, our room actually had small nails holding the wallpaper on the walls. It all looked great online ,but close up it was rather tired.
All the front desk personnel are the best asset this hotel has. The place could do with an update of their appliances and furniture in their rooms. Soft furnishings are ok. The cleanliness could be a bit better. They lent me slippers so I could use the steam room and it was a great addition to my stay. Overall I give the place a 3/5.
Very good central location for Oban activities etc, and getting Ferry to Mull. Clean very comfortable beds, lovely breakfasts and staff very helpful. Good parking at hotel too.
Nnabiki2Very nice and clean room with excellent location and sea views. The hotel is a bit old and while refurbished, has a few odd decor quirks and rough edges, but not anything too concerning. Hot breakfast was delicious but the fresh fruit and salad buffet were just okay. Huge bed, small (but hot) shower.
ゲゲストEverthing was fine until I checked out in the morning, when the receptionist, told me I had an outstanding payment of £28 to pay, due to the fact that my card had been declined. I pointed out that payment was made to trip.com, using my debit card over a month ago, and that the payment had been taken from my bank. The receptionist then called the manager, who informed me that the hotel had not received payment, because my payment card had been declined, luckily I had the receipt, which was clearly marked as paid. I also said that my card could not have been declined, as payment had been debited from my bank account, they then said they woud look in to the situation, as trip.com had not paid them.
The whole situation was very disturbing, and therefore I will not be using trip.com again
ゲゲストWe had a sea view room which had a great view, but the windows were so dirty and cobwebs in the corners that it actually spoiled that for us. The staff and service they provided was excellent, but however I expected a wider variety of meals but the menu was very limited. It was nice to sit at the tables provided outside when having drinks, but again the metal railings at the tables had a lot of chipped and flaked paint and made the hotel look rather run down. The dining rooms and all the seating areas with lovely leather chairs was very nice on the ground floor, but moving up the stairs there was black tape holding the red tartan carpet together, our room actually had small nails holding the wallpaper on the walls. It all looked great online ,but close up it was rather tired.
ゲゲストLoch long Hotel could be a lot cleaner. However, what really spoiled my stay was UK.trip.com. After I .ade the booking trip.com announced that the booking could not be varied. Then a couple of days before the due date, another anouncement about a £50 up front payment.
Trip.com left a sour taste in my mouth
Annoyed
Gordon McDonald
NNe0First day of my Scotland trip I booked arrochar hotel A Bespoke.
The hotel is old but clean. As it is old there will be noise when people are walking or talking. So it common.
Hotel has a traditional old Scotland style.
The front desk staff is friendly
Room for solo travellers is large enough. Toilet are well kept and clean
PPHYO PHYO WAI YANG YINGThis is very small botique hotel, didn't look impressive front the entrance outside hotel. The moment we went in, it is really cozy & we were greeted by very warming in house manager & booked dinner table as well. We enjoyed their breakfast and as well as dinner, very good quality. Our concern is this hotel doesn't have lift.
AAna MALAll the front desk personnel are the best asset this hotel has. The place could do with an update of their appliances and furniture in their rooms. Soft furnishings are ok. The cleanliness could be a bit better. They lent me slippers so I could use the steam room and it was a great addition to my stay. Overall I give the place a 3/5.