イタリアプッリャ州の3つ星ホテル

Unfortunately this was a stay of two halves, and I wish I'd heeded other people's low reviews about the host's attitude before booking. The place itself was lovely. A cute, clean little room that seemed authentic and had some nice finishing touches. The area around was beautiful and it's a great location. I was excited to see the room description, stating a spa, billiards room and other amenities that would account for the higher cost of this place. I saw the warning that the booking was non-refundable but took a punt.... I was wrong for doing this. Soon after booking, I received the first of many messages stating the jacuzzi in the photo was an extra 209 euros, which was apparently written in very small print, the large fridge in the photos was just for show and alongside this were given a set of house rules including not being allowed to eat in the room! I didn't like the attitude from the messages and I tried to cancel, over 2 weeks before our stay, but was refused. Cut to the day of stay I was sent another set of rules, this time warning us that if we change the temperature of the air conditioner or any other settings then ”the consequences will be on us”, it also told us to re-read the rules carefully and reminded us we couldn't eat or drink in the room. Self-check in was simple, although on the website it states there's a front desk and luggage storage on site... There isn't. It was 39 degrees outside and 27 inside. I messaged saying that in the heat setting, 24 degrees, was too warm and asked if we could lower the temperature, she refused, I asked for a fan, she pretty much accused me of lying, saying it WASN'T too warm, and after a long and draining conversation she ”allowed” us to change it to 18 degrees. After this, I tried to be civil and she responded with some suggestions of places to eat and visit. We ”respected the people who work for you” as she demanded in the messages. The apartment was equipped with basics but for the price, would have expected extras like small toiletries or glasses for water. It all went well until the last day on check out, I suggested some things to make the stay better such as a friendlier manner, trash cans in the room and more toiletries, as this was quite an expensive stay. I suggested she revisit the description of the hotel and that she didn't send ”the rules.” She didn't like this. In all honesty, the woman, I believe, is a narcissist, and can't take responsibility for her mistakes. She wouldn't accept there were areas for improvement and when it came to asking for help that linked to her apartment, she took it as a criticism on her part and went on the attack. She sent a final message which was copied from one previously sent, so this suggests she's had similar issues before. I had to block her because she wouldn't stop messaging me! I have all the messages saved and complained to trip.com who have been extremely helpful. If you want to stay in a nice place, this is lovely, but there are similar ones out there with nicer hosts. Don't give this rude lady business. I never did get to play a game of billiards.

This place is all about location, location, location—absolutely fantastic spot in a very touristy Italian town, and at $40 a night, you really can’t beat the price. It’s definitely more of a tech-savvy, Japanese micro-hotel style setup. There’s no front desk, no keys—just your phone to check in and access the room. That worked fine for us, but if you’re looking for a more traditional hotel experience, this might not be your vibe. The building itself is a converted apartment, now split into five rooms. Communication was great—the hosts were very responsive via WhatsApp. A lot of the reviews rave about cleanliness, but we did have a bit of a hiccup there. Our shower was backed up, and when maintenance came, they pulled out what looked like a small poodle from the drain. That definitely raised some concerns about how thorough the cleaning was before our stay. That said, once the issue was resolved, everything else went smoothly. If you’re used to minimalist setups and just need a great base in a great location, it’s a solid option. Just don’t expect luxury or even a full-service hotel feel. Overall: good, not great—but would consider staying again.

What an amazing experience to stay in a Trullo at this property! My husband and I booked our stay in mid-Nov., which is the beginning of the off-season in Puglia. When we arrived, the concierge/manager, Ugo, graciously upgraded us to a loft/superior accommodation. It was fantastic! He personally walked us to our charming, Trullo, which was not only impeccably clean, but also completely modernized despite being an historic, antiquated structure. We arrived on a chilly day to find that the marble floors are heated and very toasty! The queen bed was comfy, and the updated bathroom was enormous, with a huge shower. The little dwelling even had a very well-equipped, modern kitchen if one were to stay for a longer period. Finally, I left my small jewelry box in bathroom when we checked out. We took a 20 minute taxi ride to a train station, and apparently, during the ride Ugo tried to contact the driver to inform us that they'd found the box. Ultimately, when I discovered my oversight at the next hotel and contacted Ugo, he kindly express-shipped my jewelry back to my home in the U.S. I can't praise this property or its management highly enough. Don't hesitate to stay here!

The host gave me his WhatsApp number and was very helpful and friendly throughout my stay which was only one night. The room was very clean and modern and also had a balcony , the location was also good just a bit out of the city centre of Bari . I did struggle to find it and the codes for the outer door and inner doors did get annoying, but again the host answered me straight away and helped, he also gave me information on local restaurants and bars as well as directions to the Ferry Port and local taxis, I thought he was excellent and went out of his way to help me and insure I had a great stay! Thank you!! I do understand the door codes are for security purposes and wasn’t a big deal it was just a slight quibble. I would definitely stay here again💯 if I was in Bari and needed accommodation! Great value for money considering I found Bari expensive for hotels and accommodation. 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼🙂

ZTL内に位置する素晴らしいパラーゾ。私たちは建築が大好きで、スタッフはとてもフレンドリーで親切でした。 4人家族のために2つのスイートを予約しましたが、2つの異なるフロアに置かれました。2階のスイートは写真と同じくらい美しいです。もう1つのスイートは最上階にあり、昔はメイドルームのように感じます。大丈夫でしたが、最上階にあるので、エアコンにもかかわらず部屋の温度は高かった。それにもかかわらず、私たちは滞在を楽しんだ。 また、ホテルのある通りのすぐ外には、多くのレストラン、土産物店、カフェ、ゲラテリアもあります。素敵な雰囲気ですが、騒がしくありません。 彼らのレストラン(ラボッカ)での夕食は大丈夫でした。美しいパスタですが、2番目のコース料理は平均的でした。そして、私たちのテーブルの周りにはたくさんの蚊がいて、私たちは皆ひどく噛まれました。

The location of the hotel is excellent, very close to the beach and within walking distance of the town center, which made it easy and pleasant to explore the area. There is also good availability of parking, which is very convenient. However, I did not have a good experience during the night. The smoke detector was placed directly above the bed, with a blinking green LED light every few seconds. This made it extremely difficult to rest. To be able to sleep, I had to move the mattress out of the bedroom and place it in the corridor near the bathroom to get away from the light, which is clearly not acceptable in a hotel environment. This is something that should be reconsidered, either by adjusting the placement or reducing the impact of the light. Overall, while the location is a strong point, this issue significantly affected my stay.

We had a lovely stay in this beautiful trullo! The location is excellent, right next to a landmark church. We loved hearing the historic church bells every hour—it wasn't loud or bothersome at all, just very charming. It is also an easy 10-minute walk to the main tourist area. For those driving, we managed to find a safe and free parking spot just a 5-minute walk from the property. The host was wonderful and very thoughtful, leaving us a sweet welcome gift that included a bottle of white wine, bottled water, biscuits, and a local map. The only downsides were that the sofa was a bit saggy and the bed in the loft was too soft. Also, since there is no air conditioning, it got very hot at night during the heatwave. Overall, it’s a beautiful place with great hospitality, but something to keep in mind if you visit during peak summer!

Excellent location, 20 minutes walk from train station and back door gives direct access to the brilliant centro storico. Very pleasant stay at the Arryvo Hotel. Very modern interior, modern room design, with comfortable bed and clean rooms. A nice seating area on the first floor and a sizable coffee shop/restaurant. Breakfast is a la carte from the menu and was a refreshing change from the norm of buffet breakfasts. The onsite washing and drying machines were a massive bonus. Extremely warm welcome at reception on check-in, extremely helpful and similar upon checkout. Id absolutely stay again if I return to Lecce in future.

Just an average hotel, the room was small. But also the bed was small, almost fell from it. Also the shower is too small and I have to wait for a few minutes for the hot water to come. The only good thing is the location near the sea but the price should not be so expensive at this time. Not this kind of price for those conditions.

This hotel was the highlight of our trip. Despite arriving 30 mins early to check in, a staff member was immediately sent to help us and arrived within 10 minutes to get us settled. The room was immaculately kept and had really fresh crisp sheets. We loved wandering the grounds in the morning, and the trees were bursting with citrus, figs, grapes and olives. Despite a small language barrier, we felt so welcome and the food was incredible. The vending machines were also a nice touch for fresh cold water. We couldn’t recommend this place enough for a more secluded, peaceful and serene stay near Ostuni.