The room is very modern and clean. All has been recently renovated. They offer contactless check in, which is convenient. The room has a little balcony with nice views of Catania.
It is loud and busy outside, but the windows are of good quality so if you keep them closed it will be quiet. Air conditioning is available as well.
The room has a big flat screen television offering smart TV services including Netflix.
Sicuramente ci ritornerò. Praticamente sul mare. La spiaggia bellissima a pochi metri dal bungalow. Ottima pulizia. Staff cordiale e simpatico. Ampi spazi di verde. Ristorante e tabaccheria. Nelle vicinanze ci sono ristoranti, bar un Lidl raggiungibile in pochi minuti di auto. Fermata autobus per Catania centro proprio all'ingresso della strutura. Aeroporto a 5 minuti di distanza.
I am having a hard time writing this review as we actually enjoyed our stay at La chiusa, location, staff and food was good. However, I suffered a severe bug bite attack at night and the management of the hotel is turning all responsibility away from them. My whole body, face, legs, arms, neck are full with red marks from the bites, the itch is unbearable! I kindly asked for a statement and refund for the situation but at first I got “it looks like mosquito bites” and then they kept explaining their cleaning procedures and gave us the responsibility for the situation that we would have brought them with us. Also they did not see any reason to pay any compensation for the situation. Nothings for time spent at doctors, creams or refund for the room. NOTHING. Just the situation for us to deal with the itchy bites.
I am 100% sure that the bugs have been there before we came, I even saw one before going to sleep (not knowing it is a bed bug) thinking that it is a remote location and it can happen that a bug enters the room. When checking the next morning for the bites I realized that it was a bed bug what I have seen and the marks over my body show enough evidence.