メキシコハリスコ州の3つ星ホテル

部屋は美しく清潔で、ベッドは快適でした。景色とパノラマの窓が気に入りました。 :) 部屋にコーヒーマシンがあり、無料の美味しいコーヒーをいただけたので、良い気分で朝を迎えることができました。交通量の多い通りに面しているので、日中は車が通り過ぎ、多少の音がしますが、それほど気になりませんでした。スタッフはとても親切で、すぐに対応してくれました。10/10

Overall, the hotel itself was decent. The room, food, and general service were acceptable, and most of the staff were friendly. However, I had a very disappointing experience with the tour desk inside the hotel, especially when it came to payment. On my first day, the tour representative was very friendly, so I decided to book a tour through them. When I paid, the staff member spent quite a while setting up the card terminal and deliberately kept the part showing the exchange rate out of my view. I was never shown the exchange rate clearly, and I was never asked whether I agreed to have the transaction converted into Canadian dollars. I only found out afterward, when I received the transaction notification from my credit card company. The exchange rate they used was extremely poor, and I ended up paying about CAD $30 more than I should have. What bothered me most was that I had no idea this currency conversion was being applied at the time of payment. My understanding is that with Dynamic Currency Conversion, the customer should be clearly shown the exchange rate and final amount and should be given the choice to accept or decline it. That did not happen in my case. I did not go back to argue with them after I discovered it because I did not want this issue to ruin the rest of my vacation. However, after checking online reviews, I also found comments from other guests mentioning similar issues involving exchange rates and deposits. Because of that, I do not believe my experience was simply an innocent misunderstanding. The whole situation felt very misleading. In fact, I had already read some reviews about questionable exchange rates before the trip, so I specifically brought cash to pay the deposit in order to avoid this problem. Unfortunately, I still ended up being charged this way when making the final payment. The tour itself was also not a good fit for us. Almost everyone in the group was local, and the guide mainly spoke Spanish, so if you do not understand Spanish, you may miss a lot of the experience and there were some safety issues too. I also felt the tour was poor value and that several parts of the day seemed focused on encouraging additional spending. The tour was also highly overpriced. To be fair, I would not say the hotel itself is bad. I would still consider staying here again. However, I would strongly recommend being very careful with the tour desk and with any credit card payment. Make sure you can clearly see the currency, exchange rate, and final amount before tapping or inserting your card, and insist on being charged in MXN unless you personally choose otherwise.

私たちは2泊しました、全体は非常に衛生的で、レストランは美味しく、価格は高くありませんが、選択肢は多くありません。外部環境は大丈夫です。公共エリアには2つのプールとWiFiがありますが、部屋はなく、とてもシンプルです。寝具と基本的なバスルームを除いて、他の設備はありません。もちろん価格はこのパッケージだけなので、ニーズに合わせてお選びください。

The hotel was clean and quiet and the bed was comfortable to sleep in. My unit was spacious and the bedroom was bright with sunlight, and I really appreciated having the mini fridge microwave and coffee machine. The suite was otherwise very lackluster - the walls were barren of any decorations and very little furniture. I really wish there was a workdesk for using my laptop, and a full body mirror for getting dressed for the evenings out. The water pressure to both the sink and the shower was very low, and upkeep was inconsistent - there was no toilet paper holder (it looks like it was broken off the wall and not replaced) and the suite door didn't open fully before scraping against the floor. The hotel itself lacks any even basic amenities such as a lounge space. It looks like it was intended to have a rooftop patio but instead that area is unfinished and used by the staff for storage and laundry. My biggest complaint is actually their guest hours of 9am to 9pm is very restrictive, which I didn't know about until I checked in and would never have booked here if I knew that rule existed. I tried to bring a couple of guys home from the club and the concierge wanted to charge me 300 for the second one. If I need just a place to sleep I'll stay here again otherwise I wouldn't.

The hotel is super close to the beach. I had one of those rooms where you can see the beach partially. The bed was good and big. The closet also big. I had balcony. There was no AC at the room but if you leave the AC from the living room ON and the fan ON the fresh air comes to your room too indeed. There is a big security box. The kitchen has cups, plates, silverware, wine opener, big fridge, coffee maker, pans, etc. They give you soap for dishes ONLY if you ask for it. Only one toilet paper in the bathroom.The room can be cleaned ONLY in the 3rd day after you arrived. There is a little room where you can put trash close to the stairs. I really got super annoyed internet could ONLY work in the room. So if you need internet in the balcony, living room or kitchen FORGET IT. As a solo traveler internet was very important to me because I needed to stay connected with people. All my phone data finished in the 2nd day at the beach. This hotel really need to work to fix this internet issue. It is not fun to be there alone with no internet during a super HOT day.

私たちの部屋はメインロビーのエレベーターから 2 フィートのところでした。アイスクリームショップが 15 フィート離れていたので、ドアの前を歩く人や話し声、子供たちの叫び声が聞こえてきます。タイムシェアのプロモーションに参加するために、すべてのゲストにかけられているプレッシャーの大きさは信じられないほどです。参加すると、通常はそれなりのギフトがもらえます。私たちは食べ物や飲み物に使える 200 ドルのクーポンを受け取ります。ほとんどの場合、クーポンは受け取りたくなかったり、返金規定がないため 50 ドルすべてを一度に使わなければなりませんでした。そのため、30 ドルや 40 ドル使ったら 50 ドルを彼らに渡さなければなりません。食べ物はどれもおいしくありませんでした。プロモーションのタコスディナーは、干し魚、味のない牛肉、パサパサで焼きすぎた鶏肉で、ひどいものでした。クーポンは受け付けてくれませんでした。私は 50 ドルのクーポンをポケットに入れて家に帰りましたが、使えませんでした。 フロントデスクのラモンとマーティンは、私が今まで出会った中で最も親切で、温かく、フレンドリーな人たちでした。 サーバーや従業員は全員、とても勤勉な人たちです。

この場所はとても快適です。カップルが逃げるのに理想的だと思います。とてもお湯です。

私はこのホテルにとてもよく行きました、彼らは完璧に保ちました 私はこの部屋に行ったことがありません 私はいくつかの欠点を見たと思います 他の部屋と比較して、他の部屋のようにする価値があります

A Lovely Second Stay at La Villa del Ensueño This was my second stay at La Villa del Ensueño, and once again, I had a wonderful experience. It was lovely catching up with Carlos and Ale. They were both so friendly and welcoming, and we had some really enjoyable conversations. Their hospitality made my stay feel even more special. This visit coincided with the Día de Muertos celebrations, so I took the opportunity to explore Tlaquepaque and photograph the beautiful, colourful decorations. The following morning, after breakfast and before heading to the airport, I spent some relaxing time by the lovely pool, enjoying the pleasant weather of around 20°C and chatting with another guest. I really love the hotel's traditional Mexican charm, peaceful atmosphere and warm hospitality. Another memorable stay, and I would happily return again!

Has a free shuttle and the room is nice and clean, not difficult to walk to except going over the overpass is kinda scary but the shuttle is available and front desk is very helpful.