The hotel is super clean and the staff are very friendly and kind. Location is good and I had no issues moving around Guadalajara easily by public transport and uber. The room is very spacious and the bed is hyper comfortable!
The room was beautiful and clean, bed is comfy. I loved the view and the panorama windows. :) Coffee machine in the room and delicious complimentary coffee made my morning start in a good mood. It's on a busy street so cars are passing during the day with a bit of sound, but it didnt bother me much. Staff was very helpful and responsive. 10/10
Overall it was a great experience, the location was gold, very walkable and close to lots of cute cafes, restaurants and Avenida Chapultepec. The bed was really comfortable and the shower pressure was great. I loved that they had a sauna and pool, but the pool was a bit dirty one of the days I was there (though the day prior to that it was clean). The staff was incredibly helpful and the food was ok, thought a bit pricey. The ac worked wonderfully.
I could see myself returning!
El hotel está en excelentes condiciones, muy limpio, las camas muy cómodas, el baño es amplio, cuenta con amenidades y agua caliente. Me gustó el servicio de cafetería 24 hrs. que incluye la estadía, el desayuno es simple pero estaba bien. Solo como punto negativo es que elegí este hotel por estar cerca del estadio Akron pero no es accesible caminando, caminando no está accesible a nada, ni siquiera el oxxo que esta cruzando la avenida.
ゲゲストThe room was beautiful and clean, bed is comfy. I loved the view and the panorama windows. :) Coffee machine in the room and delicious complimentary coffee made my morning start in a good mood. It's on a busy street so cars are passing during the day with a bit of sound, but it didnt bother me much. Staff was very helpful and responsive. 10/10
DDanielThe hotel was clean and quiet and the bed was comfortable to sleep in. My unit was spacious and the bedroom was bright with sunlight, and I really appreciated having the mini fridge microwave and coffee machine. The suite was otherwise very lackluster - the walls were barren of any decorations and very little furniture. I really wish there was a workdesk for using my laptop, and a full body mirror for getting dressed for the evenings out. The water pressure to both the sink and the shower was very low, and upkeep was inconsistent - there was no toilet paper holder (it looks like it was broken off the wall and not replaced) and the suite door didn't open fully before scraping against the floor. The hotel itself lacks any even basic amenities such as a lounge space. It looks like it was intended to have a rooftop patio but instead that area is unfinished and used by the staff for storage and laundry. My biggest complaint is actually their guest hours of 9am to 9pm is very restrictive, which I didn't know about until I checked in and would never have booked here if I knew that rule existed. I tried to bring a couple of guys home from the club and the concierge wanted to charge me 300 for the second one.
If I need just a place to sleep I'll stay here again otherwise I wouldn't.
GGabrielaMedranoThe hotel is super close to the beach. I had one of those rooms where you can see the beach partially. The bed was good and big. The closet also big. I had balcony. There was no AC at the room but if you leave the AC from the living room ON and the fan ON the fresh air comes to your room too indeed. There is a big security box. The kitchen has cups, plates, silverware, wine opener, big fridge, coffee maker, pans, etc. They give you soap for dishes ONLY if you ask for it. Only one toilet paper in the bathroom.The room can be cleaned ONLY in the 3rd day after you arrived. There is a little room where you can put trash close to the stairs. I really got super annoyed internet could ONLY work in the room. So if you need internet in the balcony, living room or kitchen FORGET IT. As a solo traveler internet was very important to me because I needed to stay connected with people. All my phone data finished in the 2nd day at the beach. This hotel really need to work to fix this internet issue. It is not fun to be there alone with no internet during a super HOT day.
RRossSusanWe had a good time at this hotel for 1 week. The room we had was too small for any longer a stay. But it was inexpensive. To stay for longer, you would want to book one of the junior suites for sure. The beach is lovely, and the location can't be beat. Food in the restaurant was okay, but many more food opportunities in the area.
QQweebGood location if you’re going to the airport, it’s only a six minute walk from your room to the terminal for departures. Very basic room it was small. The bathroom toilet wouldn’t stop running. The air conditioning Fan was very loud and every time it stopped it sounded like a metal on metal so if you were sleeping, it would wake you up, traffic noise from outside, facing the road was quite noticeable, so if you get a Road facing room, get it changed to the back of the hotel … you could even feel vibrations when heavy trucks went by so if you’re going to stay at this hotel, I would suggest you having earplugs for sure.