Booked two rooms for my sister and her girlfriend’s family. They had a great and comfortable stay. Rooms were clean and modern and location was excellent. Perfect for anyone vacationing in Sorsogon.
Las instalaciones están muy bien, el servicio es excelente, el trato exquisito. Está situado en el centro de Naga. La estancia fue muy agradable y me encantó el desayuno. Altamente recomendable.
Hotel is Good. Clean, very responsive to my needs, its just that what I booked on the hotel rooms is not air-conditioned and its my fault that I haven't read it saying that it wasnt air-conditioned. No breakfast available so it was just fair. Thanks a lot, God bless!
During our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.
As always a pleasure to stay here great staff great location and honesty throughout - a pleasure to stay in a hotel that appreciates every guest the complete opposite of a recent stay in BGC at F1hotel where after 20 days am still fighting to get my deposit back
Summit Hotels epitomizes the best of Filipino hospitality from arrival to departure
I stayed at a hotel in Legaspi and overall had an average but comfortable experience. The room was a decent size and the air-conditioning worked well, which made the stay more pleasant. A few mosquitoes managed to get in, though, which was a bit annoying. The TV was quite small, but usable.
The bathroom could use some improvement—there was a bit of mold, and while the hot water worked, the water pressure was quite low. On the positive side, the location was very convenient, with a nice central area that made it easy to get around.
Not a bad stay, but there’s definitely room for improvement.
ゲゲストI stayed at a hotel in Legaspi and overall had an average but comfortable experience. The room was a decent size and the air-conditioning worked well, which made the stay more pleasant. A few mosquitoes managed to get in, though, which was a bit annoying. The TV was quite small, but usable.
The bathroom could use some improvement—there was a bit of mold, and while the hot water worked, the water pressure was quite low. On the positive side, the location was very convenient, with a nice central area that made it easy to get around.
Not a bad stay, but there’s definitely room for improvement.
ゲゲストDuring our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.
ゲゲストExcellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.