love the place! location is great as it's near other establishments. the staff are nice and accommodating. they also have a care resto inside that has great food!
Hotel is Good. Clean, very responsive to my needs, its just that what I booked on the hotel rooms is not air-conditioned and its my fault that I haven't read it saying that it wasnt air-conditioned. No breakfast available so it was just fair. Thanks a lot, God bless!
An amazing hotel....5 star all the way. Excellent food, staff, pool, facility! The staff were so accommodating, friendly and super efficient. We have travelled around the world and by far this hotel was one of our favorites! I highly recommend a stay here. You wont be disappointed!
Good location. Disappointed for the service, a manager told us that it would not be possible to have a late check out without making efforts to find an alternative solution and barely looking at the PC.
Great Stay with Amazing Views
Loved the breakfast buffet! The location is convenient, and the view of Mayon is absolutely breathtaking. Highly recommended!
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JJed Emmanuel OnateGreat Stay with Amazing Views
Loved the breakfast buffet! The location is convenient, and the view of Mayon is absolutely breathtaking. Highly recommended!
PPrimomoreSuch a great experience in this hotel. We stayed during the new years so our experience may have some difference to others. Love the place and ambiance of Spanish colonial architecture. We booked the family rooms with 10 pax each. Both rooms are wide and well designed. The other room located by the parking has some privacy concerns as it opens directly to the entrance drop off and its doors are not acoustically treated against noise. Location wise, the hotel is near the city center. You can either walk or ride a tricycle around town. The prices are really cheap for the ambiance you get. Sourcing food was our only issue especially breakfast or on the spot orders. They took time to be prepared. But then again, it was the holidays. Most cafes and restaurants nearby were closed so we adjusted to it. Staffs were really accommodating and friendly. Service feels more of a relaxing tone than a formal and strict one so we felt like at home just hanging around the compound. Highly recommended place especially for the cost.
FFulgencio PolThe hotel is very close to SM mall and Yashano mall actually connected to yashano mall, Staff are very polite and respectful they tried to help and accommodate the best they can. The food is ok but not very appetizing actually on the 3rd day I feel like the food is very greasy. The 499 pesos per head seems to me not worth of dining compare to other hotel better selection. The room is very spacious and cleaned nice firm bed and soft pillows had water service and refill fountain outside, kettle is provided and coffee bathroom had very nice elegant equipment, oh I forgot to tell them that the shower is seem broken rubber as its flowing backward I hope they can see this review so they can fix it. They had a heavy blanket for a better sleep, I can recommend this hotel. It just pricey compare to other considering thier foods .
匿匿名ユーザーGood location. Disappointed for the service, a manager told us that it would not be possible to have a late check out without making efforts to find an alternative solution and barely looking at the PC.
ゲゲストExcellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.