ゲゲストHôtel, ou plutôt motel, qui aurait vraiment besoin d’amour. Maximum 2 étoiles et le déjeuner n’est pas exceptionnel non plus. Pour le prix en haute saison, c’est vraiment pas le meilleur raport qualité/prix que j’ai vu.
CCarmen CarmelinaVery unique looking decor. Everything looked new and was very clean. Super amenities. I prefer hotels to Air BnB and this had the extras like a stove, fridge, cooking pots and pans, dishes, utensils, kettle, and a N'Espresso machine. There is even a Metro grocery store around the corner and restaurants outside The downsides are that it appears to be in an ”interesting” part of town (I would not be comfortable walking alone as a woman), and stairs, no elevator. It was a challenge to bring up the luggage even to the second level. Otherwise a great place in Quebec City and within walking distance to the train station, which is why I chose it.
匿匿名ユーザーI stayed here alone at the end of September. The room itself felt a little old-fashioned, but I personally liked the retro atmosphere because it matched the surrounding streets and overall feel of the area.
The cleanliness of the room was decent. It was not perfectly spotless, but there was nothing particularly dirty or uncomfortable that bothered me.
I stayed on the third floor, and the Wi-Fi was a little weak. It occasionally disconnected, but I was still able to use it without too much trouble.
Shampoo and conditioner were provided in the room. However, there were not many conditioner amenities available. There was no toothbrush provided.
The hair dryer was installed in the room, but it was a very basic one. If you care about hair care or need a stronger hair dryer, I would recommend bringing your own.
There was also a capsule coffee machine and a TV in the room. The bathroom was clean, and I did not notice any mold or other major cleanliness issues.
There was a small temperature control unit in the room, but since it was not very cold during my stay, I did not need to use it.
There were three hangers, but they were fixed in place. If you are bringing a long coat, I would recommend bringing an extra hanger of your own. An ironing board and iron were also provided.
As for check-in, there was no staff present, but I was able to check in without any problems.
Overall, I had a comfortable stay and personally enjoyed the retro atmosphere of the room.
ゲゲストOn the plus side, this hostel is in a PRIME location. We walked all over Old Quebec and loved it! The AC worked GREAT. The beds were pretty comfy. We were not very happy about the fact that we had booked a room through Trip.com that had a private bath. When we arrived they said that the reservation did not specify that, but I showed them the actual reservation and it DID say we had a private bath. They said there was nothing they could do about it and when I said that since I had PAID for a private bath I should at least get a discount, but they were unwilling to do this either. My travel partner said she heard some other people checking in another day and they had a similar problem with the shared bath, so we are wondering if it's a bait and switch thing with the hotel. We also told them the first morning that the light over the sink in our room was burned out or broken and she said they would have someone check it out when they came in. Nobody ever came. The shared bathroom was okay but could definitely be improved by adding a paper towel holder (there was a roll of paper towels sitting on the shelf for a few days, but eventually it all got used and it was not replaced before we left.
KKaren CasinilloOnce you enter the hotel hallway, you would know right away that it's old.
The room was pretty and you would see passers-by from the window. The shower curtain was reasonably clean, not spotless, but acceptable.
the hotel was very close to bus stops, Frontenac, and Dufferin terrace, and almost any destination (in Old Quebec) a tourist would love to see. Breakfast at Sagamite was lovely.
The only issue I had with service was that the mode of payment for this hotel was supposedly 'Pay at the Hotel,' but my card was charged earlier before the check-in. The thing that confused me was that it was under Hotel Maison du General instead of Louisbourg so I thought I was hacked. Anyway, after some Googling and Trip.com customer service emails, we found out it was under Hotel Louisbourg.
Another downside of the service is that there's no active number if u wanna contact the hotel directly. They just have the Sagamite Restaurant on the internet, where recipients there do not know anything at all about the hotel booking once u reach them.
ゲゲストThe hotel is very clean. close to a Berri UQAM metro station. It has fridge, microwave, kettle, toaster, iron and hair dryer. Staff are friendly and accommodating. Our room was quiet. Will book again when we visit Montreal.
ゲゲストPros: The rooms are big, clean, comfortable, and have everything you need.
The breakfast is quite abundant and varied; it would only need some boiled eggs, cheese, or another source of protein to be perfect.
The reception staff are friendly and polite.
Cons:
The pet fee is ridiculously high ($40, and they also charge taxes on top of that, which makes no sense). Total = $46. It is the highest pet fee I paid during my trip from Montreal to Calgary. For example, in Ontario, Winnipeg, and Saskatchewan, many motels don’t even charge a pet fee. What some other places do is charge a refundable deposit in case of damages, rather than a non-refundable fee for no particular reason. For this reason, I would not return.
Noise: You can hear absolutely everything from the adjacent rooms. In fact, a couple was arguing quite loudly and aggressively during my stay, including shouting, which affected my sense of safety. Staff members who were nearby at the time, should be vigilant and intervene in this kind of situation.