ゲゲストShell Hotel (Lanjia Road Metro Station World Trade Jinshang Yangtze River Branch) Review
As a loyal and returning guest, I am delighted to share my latest experience at the Shell Hotel. This stay has once again exceeded all my expectations, confirming my belief that this hotel is second to none.
Quality:
The Shell Hotel offers superior quality in every aspect. From the pristine cleanliness to the impeccable service, it stands head and shoulders above the Hilton Hotel downstairs. The attention to detail and commitment to excellence are evident in every corner of the hotel.
Scenery:
The views from the hotel are breathtaking. Whether gazing out at the bustling cityscape or enjoying the tranquil surroundings, the scenery is unparalleled compared to the Hilton. The hotel's location near the metro station and World Trade Center also adds to its charm.
Pricing:
Despite its high quality and stunning scenery, the Shell Hotel offers pricing that is more reasonable than the Hilton. This makes it an even more attractive choice for discerning travelers like myself.
Overall Experience:
In conclusion, my stay at the Shell Hotel has once again been exceptional. As a seasoned traveler, I can confidently say that this hotel offers a level of comfort, luxury, and convenience that is unmatched by the Hilton Hotel downstairs. I highly recommend it to anyone seeking a superior hotel experience in the city.
✈✈️ Sonia ✈️Poor service attitude – booked for my boss and felt embarrassed
I booked two rooms through Trip.com for my boss during their long business trip across multiple cities in China – one single and one triple. Two days before check-in, the hotel contacted me via the app and asked to connect on WeChat. I agreed, thinking it was just for easier communication.
On WeChat, the hotel representative suddenly told me to cancel the booking because of an ”urgent maintenance issue.” However, I checked on Trip.com and saw that the hotel was still accepting new bookings for the same dates. Cancelling at the last minute (just before a weekend) would mean much higher prices for alternative hotels. After some back and forth, the representative said he would reply the next day, then later confirmed that check-in was fine after all.
When my boss arrived at the hotel, there was no maintenance work happening at all. This made the whole situation feel dishonest and confusing. Worse, the staff member at the front desk wasn't even ready when my boss arrived – a cleaner had to call him out. He came out looking very sluggish and yawned loudly, which my boss found extremely rude and unprofessional.
My boss arrived before the official check-in time and left luggage at the front desk. A few hours later, the same staff member kept calling and messaging nonstop, rushing my boss to come back and even asking if he could put the luggage inside the room without permission. My boss has stayed at many hotels but has never experienced such pushy and strange service.
As the person who made the booking for my boss, I felt quite embarrassed. The attitude and handling here are completely unacceptable. I would not recommend this hotel to anyone, especially business travelers.
SShardaleWe loved this apartment and its location was beautiful! The view was great. We are near many great restaurants and easy to walk to spots. Food can be delivered with ease. It was a self check in and super easy to navigate. We had good communication with the manager. They also provided free parking. It was pet friendly. The bathtub was great, the bed was comfortable and the shower was wonderful!
HHeu Jen Yinghotel review example praises positive aspects like cleanliness, staff friendliness, and location, while also noting constructive feedback, such as uncomfortable pillows or a lack of power outlets. A balanced review gives a more complete picture, like in this example: ”The staff were incredibly friendly and helpful, and the room was spacious and spotless with a great view. The location was perfect for walking everywhere. However, the Wi-Fi was a bit slow, and the pillows were too firm for my liking, but I would still stay here again”.
Example 1: Positive review
Focus: Staff, room comfort, and location.
Review: ”We had an absolutely amazing time. The rooms were spacious and spotless, with great décor and crisp bed sheets. The staff were attentive and went out of their way to ensure that we were comfortable. The location was also very convenient for exploring the city.”
Example 2: Balanced review
Focus: Strengths and a minor drawback.
Review: ”The hotel was in a fantastic location, close to shops and restaurants. The room was clean and comfortable, and the staff were polite and offered a warm smile. My only complaint is that the pillows were very firm, and I would have liked softer ones. Overall, a great stay.”
Example 3: Critical review
Focus: Cleanliness and service issues.
Review: ”Unfortunately, my stay was disappointing. The room was not very clean, with dust under the bed and a dirty fridge. When I asked for clean sheets, the staff member was unhelpful. While the location was convenient, the poor cleanliness and rude staff made for a very negative experience.”