Booking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our ”Check-in vouchers” for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.
by late arrival easy to miss the elevator activation procedure (press activate & call- to connect with reception) and you have to climb up to the 6th floor.
Next hussle the payment of 75€ deposit for the room payable by credit card but no amex 🙈🙈🙈 So it wasnt possible as with my german debit card it never worked in france too 🙈🙈
Finally after messaging the boss n waiting his reply it was possible to pay cash for the deposit…..and dont forget you are in france so tourist tax have to be paid as well 🙈😬😬
lets see how the breakfast will be tomorrow morning.
clean room but no fridge, glasses or any nice complimentries/ greenery in the steril room.
Bon hotel
Chambre un peu démodée mais agréable et fonctionnelle
Proximité de la gare et du centre ville appréciable
Personnel accueillant et serviable
Petit déjeuner très correct
Bon séjour
Hôtel à 5 min à pieds de la gare, très pratique.
Chambre très grande, tout était propre, fenêtre un peu petite mais dans l’ensemble je recommande cet hôtel que ce soit pour des familles, couple ou voyage d’affaires.
Hotel pas cher pour passer une ou deux nuits. Chambre rénovée mais salle de bain à revoir.
Petit dejeuner minimaliste à prendre dans le bâtiment en face.
Bon accueil du gérant et lit fait le second jour avec changement des serviettes.
ゲゲストby late arrival easy to miss the elevator activation procedure (press activate & call- to connect with reception) and you have to climb up to the 6th floor.
Next hussle the payment of 75€ deposit for the room payable by credit card but no amex 🙈🙈🙈 So it wasnt possible as with my german debit card it never worked in france too 🙈🙈
Finally after messaging the boss n waiting his reply it was possible to pay cash for the deposit…..and dont forget you are in france so tourist tax have to be paid as well 🙈😬😬
lets see how the breakfast will be tomorrow morning.
clean room but no fridge, glasses or any nice complimentries/ greenery in the steril room.
ゲゲストBooking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our ”Check-in vouchers” for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.
ゲゲストI needed a place to sleep overnight to break up my trip from the south of France ti Belgium, and this was perfect. Right off the highway, but with no traffic noise or pollution. The clientele, mostly truckers, were polite and quiet, there was no noise at night or in the hallways. The staff was pleasant and readily available, check-in and out was simple, the buffet dinner was a good quality all-you can-eat.
If you're looking for a clean, simple, friendly place to rest on your trip, I highly recommend this hotel.
DDiogo SerraHotel com um preço acessível e bastante bem localizado no que diz respeito à rede de transportes públicos, longe da confusão do centro da cidade mas em 10 minutos estávamos lá.
NNutbrowndogWe booked this hotel at the last minute on Trip.com. We were driving from Geneva to the tunnel at Calais.
We arrived around 7 pm. There was a very helpful lady on the reception who gave us all the information we needed for a very pleasant stay.
The room was very clean and nicely decorated. The bathroom was also very clean with clean towels and everything was spotless.
I can definitely recommend staying here if you are travelling through Troyes.