The rooms were spacious and spotless, with great decor and crisp bed sheets. and the staff were incredibly attentive and helpful. the pillows were very soft ilike it and Overall, it was a fantastic experience, and I would definitely go back
VVivian NoraI mean what could possibly ask for a lot with this price but the location is convenient after all.The room is small & the toilet is just mobile toilet and the hair dryer was broken when we stayed there but they came & replace it with a new one in the morning.Check in is easy just with passcode but it’s hard to contact to property on time actually.The bed was not too soft but it’s okay for travelers.Overall Clearly needs renovation since the room is dusty & hallway is quite smell.
ゲゲストFor travellers who travel by train, the location is excellent, walkable to the train station. Why walk when you can get a grab car easily? To walk off all the rich food we eat!
The hotel is also within walking distance to the ferry terminal (Penang Sentral). So if you arrive via ferry from Georgetown, no problem! I walked to the ferry terminal to take a ferry to Georgetown!
Adding to the convenience, there is a supermarket and self service laundromat near the hotel.
The hotel has a lift, which is convenient, if you are assigned a higher floor. No need to carry yourself and your luggage to your room. But no chance to work off the extra calories. I'm not complaining, though
Reception is 24 hours. I had to leave very early as I had an early train to catch, but was able to collect back the RM50 deposit. Oh yes, RM2 was collected during check in. Trip.com had informed me at the time of booking, so this is not a surprise to me
The room that was assigned to me is spacious. The bathroom is well laid out. Shower on one side, WC on another side and sink in the middle. Shower gel was provided. Shampoo was not provided. It might be because the gadget for the shampoo container was broken.
I booked a windowless room. But because it was spacious, I did not miss not having a window. I paid a higher price for my room, I don't know why my receipt showed a much lower price.
In summary, I would stay in this hotel again if I go again to Butterworth
Pictures
1: Aircon lobby - such a welcomed relief when coming in from the hot and humid weather
2. The hotel's room rated
3. My room rate, which is different from what I had paid in advance to trip.com
4. Door to the bathroom
5. Above the WC, racks for drying wet stuff, very hardy
7.The missing shampoo container
6.The ceiling of the lift - pretty and classy
8. Don't lose your receipt. You need it to claim back your deposit
9. The supermarket nearby
10. The laundromat
Ssamuel eelIt was quite ok. The reception was friendly and doing her best to assist. Parking is quite convenient as well they record down your carplate. Breakfast is okish... Good for value I guess
RRoxanne JaneoThe Location, cleanliness, and service are all excellent. We just hope that the toilet and bath space is more spacious. Another thing is that we were able to enjoy and experience the breathtaking New Year's countdown fireworks from the historic skyline of Georgetown City at the hotel's common area terrace. See the photo taken during that time below.