The accommodations did not even come close to the pictures online. the pictures are for the highest cost units off the lobby. Although they claim they are renovating their units for moderate and low-cost rooms, they are very old and like staying in a jail cell. Windows didn't open or were fixed closed. No ventilation from the outside. units open to small exterior corridor with no view of anything but a wall. the breakfast was typical, bagels, waffle maker, toast, cold cereal, hot cereal packets, hard boiled eggs, yogurt. Room was clean, door keys didn't always work, bed was comfortable. Shuttle to airport and float plane area was very useful but only runs on the hour and half hour.
The hotel is in the city with few homeless passing hotel but it is not gated. Will not suggest to take rooms on ground floor but second floor with locked entrance for safety. All the rooms are renovated differently and clean enough. Rooms on the second floor are quiet.
ゲゲストThe accommodations did not even come close to the pictures online. the pictures are for the highest cost units off the lobby. Although they claim they are renovating their units for moderate and low-cost rooms, they are very old and like staying in a jail cell. Windows didn't open or were fixed closed. No ventilation from the outside. units open to small exterior corridor with no view of anything but a wall. the breakfast was typical, bagels, waffle maker, toast, cold cereal, hot cereal packets, hard boiled eggs, yogurt. Room was clean, door keys didn't always work, bed was comfortable. Shuttle to airport and float plane area was very useful but only runs on the hour and half hour.
SSpencerNothing to complain of except the room temperature is cold set 66 degree, even I turn it to heat with 80 degree, the machine still blow cool air. I did ask the receptionist see if they can solve the issue on second day. The room temperature still cold stay with 66 degree and cold air blow from the machine on the last night for my stay. I weak up so many time due to cold room
ゲゲストFriendly customer service checkin, good location next to lake and able see sunrise/ sunset and Aurora light. Only suggestion is the sliding screen door is unlockable, feel a bit unsafe in middle of night have slide screen open for fresh air in bed sleep if stay at ground level balcony room.
LLewWThe hotel is in the city with few homeless passing hotel but it is not gated. Will not suggest to take rooms on ground floor but second floor with locked entrance for safety. All the rooms are renovated differently and clean enough. Rooms on the second floor are quiet.
ゲゲストIt was great, the staff was kind and helpful and they even cooked dinner for us to celebrate thanksgiving 🦃 10/10 😁 the location is good, near public transportation, and the place is always really clean