Casa de los Suenos is THE place to stay when you would rather feel like an old friend than a guest. From the moment that you book to your arrival on site, they are there every step of the way to help you get to your final destination. And in my case that was destination relaxation. This is probably the most important part of my review, so I'll include it first. As a young-ish solo female traveler, I felt 100% comfortable staying here. There is always someone in the main lobby keeping an eye on things and they lock the main front door from 11:00pm to 7:00am. The staff will call you by your first name from day 1, making you feel seen and acknowledged and most of all, cared for. Thank you to Chris, Roger, and Carlos. As its located in the Southern part of Isla, you'll need to consider transportation options if you really want to explore. They have bikes on site that you can use and if you arrange it ahead of time, they will have a golf cart waiting for you upon arrival that they make sure is always full of gas and just added to your tab at check out. By far the easiest and most reliable way to get a cart on the island. It takes approx 25-30 minutes to drive via golf cart from Case to the North Beach. I also love how they have the partnership with the restaurant below, Kin Ha. Excellent breakfast that comes with your stay. The view is breathtaking and Gil who curated the playlist is a genius with the tunes that play as you dine. There are also pools, a water swing, kayaks etc, and snorkeling right there included. The rooms are spacious, clean, and come with a fridge. My room, the exec king suite was more than I could have hoped for, especially when you consider the sweeping views of the ocean. The pool is divine and cleaned daily. One of my favorite parts, the house pups Marvin and Nina, (and even the cat Maggie) were perhaps my most favorite feature. They are the sweetest and must fun Casa mascots. If you're lucky they will even walk you down to breakfast! One note of improvement, which they are working on, is the company that they contract with for the transfer service. It was a little bit discombobulated on the way there, but everything worked out in the end. Chris personally took down my feedback and shared it with the company so that hopefully things go more smoothly for future guests (note that this is not a reflection of Casa, just a vendor they work with). If your thinking hmmm I usually stay in name brand hotels (trust me, I am a Marriott loyalist to an extreme level), do not do that here on Isla. Stay here. The experience is part of being on the Island. You will love your time on the island that much more if you stay at Casa de los Suenos. It really is a dream.
素晴らしい
13レビュー