The most important aspect of this trip for me—given that I have special needs and rely on a Blue Badge—was the cost. I was charged thirty pounds, even though I had called three weeks prior and was told it would be fifteen; the actual charge was double that, which really upset me. That said, the place is clean, the services are excellent, and the reception is lovely—it is wonderful to be greeted with a warm smile. Thank you for the stuff.
The hotel staff were very nice and kind. Upon arrival we had a lot of bags and the staff made sure we got a room on ground floor and there was a trolley to move our items at once.
We were indoors all the time so cleaning staff left our room to give us privacy. Next morning we requested to have our room cleaned and in 5 mins there was someone there to clean. So efficient!!
From the moment we arrived, everything was perfect. The hotel is ideally situated with lovely sea views, and the cleanliness throughout was absolutely spotless. The staff were genuinely warm and welcoming, making us feel at home straight away. Breakfast was excellent, with plenty of choice and very good value for money. Our room was comfortable and well cared for, and the whole place had a relaxed, peaceful atmosphere with great attention to detail. We wouldn’t hesitate to return and would highly recommend this hotel to anyone looking for a faultless stay.