As I had a graduation ceremony, this hotel was perfect because it had a great location. Just a few minutes walking to the campus of the University of Essex. The room was spotless and very comfortable, so I had a nice sleep.
The hotel is in a great location on the cliffs above the sea front. Everything was very clean and staff friendly and polite. We particularly liked the outside terrace area at the front of the hotel. We arrived by train and it is about a 15 minute walk from the station. Didn't eat at the hotel so cannot comment on food.
Would certainly stay here again if we are ever in Southend on Sea.
My 4th time in the hotel.
Location is great since it is in the center of town.
Food is also good but I would prefer more variety for breakfast hot meal.
No elevator so difficult for people travelling with big bags.
Staff is just friendly and super helpful.
Lovely hotel in nice grounds. Friendly reception. Decent room (we stayed in the Sartorial rooms) which was spacious. Good breakfast in the main restaurant although continental was a bit limited. Ate in the evenings at the cafe rather than main restaurant and food was good. Also lovely staff.
We booked a compact double at an extremely good price so the room was small as expected but it had everything we needed.
The breakfasts were excellent and i loved that they served til 10am. I loved the vibrant quirky look of the public areas. Our room overlooked the estuary and was at the end of the corridor. Lovely and warm and relatively quiet
My only gripe were the loud fan in the ensuite and the inability to have a softer night light. The nascerator toilet was also very loud .
For the money we were delughted with the service , location and amrnities
What I love about this hotel is the conveniece to Southend airport, only few mins walk. It’s basic but clean and tidy, also it provides soft bed and pillows to guarantee you of a goodnight sleep. Coffee is available at the reception area if you need to check out too early for your flight. Great experience and would definitely stay again whenever I have another flight from SEN.
BBambamGStayed overnight for a wedding in the area. Convenient online check-in & check out. Had to pay £20 for early check in. Parking was an extra £12 overnight. Great facilities including pool, jacuzzi and sauna. Plenty of choice at breakfast including dairy free milk. Friendly staff.
SSamuelThe hotel staff were very nice and kind. Upon arrival we had a lot of bags and the staff made sure we got a room on ground floor and there was a trolley to move our items at once.
We were indoors all the time so cleaning staff left our room to give us privacy. Next morning we requested to have our room cleaned and in 5 mins there was someone there to clean. So efficient!!
Ggudetama_travelsThe swimming pool appeared quite big, although we didn't get a chance to use it. Our room was fairly roomy for two people, but with our group of four, it felt a bit crowded. It's worth noting that if you have heavy luggage, you might want to avoid booking a room on the top floor (second floor), as there are no lifts available in this hotel. The bathroom provided only shampoo and body wash, so you might need to bring or purchase your own conditioner.
The breakfast exceeded my expectations. Despite anticipating a traditional British offering, I was pleasantly surprised by the variety available, including English hot meals, a salad bar, a selection of cereals (there was Alpen!), milk alternatives (I particularly enjoyed the Oatly), and two coffee machines.
Their breakfast was so impressive that I will definitely consider staying at this hotel again when I visit Colchester next time.