We truly enjoyed our stay at Maritimo Hotel. The staff were very friendly and accommodating. The manager (unfortunately, I forgot his name) helped us book a tour, and Fatma was always there to lend a helping hand whenever we had questions. The room offered a lovely sea view and was spacious enough for three people. We really appreciate the warm hospitality of the people of Trabzon.
The room is quite clean. The housekeepers are helpful and courteous. However, the front office refused to cooperate with us when we brought to their attention that we booked a bigger room. We even evidenced it by showing them the details of the online booking. However, they kept gaslighting us and trying to make us believe that we were in a 22m2 room when it was clearly a 15m2 room. Don’t be in the hospitality sector if you don’t like to help your guests.