コロンビアボリーバル県のビーチサイドホテル

We stayed 3 nights at this very comfortable hotel. We even wanted to extend one night and they were fully booked, which shows how popular they are. The decor from reception to lobby to room was a delight with full use of natural materials, giving a zen feel. The breakfast was buffet, but chouce of hot dished was limited. Also, we wanted to go for a swim at sunset, but the pool at this time was used as one big cocktail bar, literally dozens lounging in the,water, so that was disappointing.

私たちは素晴らしい時間を過ごしました、朝食はとても良くて変化に富んでいます。しかし、部屋には窓がありませんでした。エアコンのある場所を示す小さな光の入り口があり、写真では窓のように見えますが、そうではありません。窓があり、部屋の写真が誤解を招くと思って予約したので、特にこれを強調します。

The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.

El servicio excelente, la atención excelente de pronto revisar el aire de la habitación 211 ya que deja un pequeño charco de agua y eso deteriora el suelo

カルタヘナの街にあるハンプトン バイ ヒルトン カルタヘナは、快適で設備の整った宿泊施設を提供しています。広とした明るい客室は、温かみのある内装で、お客様に快適な休息環境を提供します。ホテルのサービスも非常に行き届いており、スタッフは温かくフレンドリーで、ゲストに思いやりのあるサービスを提供しています。ホテルは戦略的な場所と便利な交通機関にあり、旅行や出張に最適です。要するに、ハンプトンバイヒルトンカルタヘナホテルはとても良いホテルで、強くお勧めします。

整體比較符合預期。地點非常好，在老城的正中心，值得一提的是，一切設施都非常乾淨。稍微有一點點的擁擠。

Great hotel with good amenities the gym was good to have older equipment but enough to get a good workout. Location was great right across the street. Staff was very friendly and helpful. rooms clean and always restocked

El hotel es limpio, y ordenado. Su personal es muy atento con los huéspedes. Pero deberían ampliar sus horarios de Check-in (es muy tarde) y de Check-out (muy temprano). A pesar de eso se me permitió usar las instalaciones (baño) ya que regresaba de un tour pasado el check-out pero pude usar una ducha. En resumen, muy bueno pero con ese detalle a mejorar de sus horarios.

私はここですべてが好き