イギリスウェスト･ミッドランズで、朝食のあるホテル

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

So convenient for everything!  We had an earlier check in than we expected. Met friends at Brindley place and enjoyed a weekend with friends. Breakfast was great, with a lot of variety, friendly staff and options for all diets.  Parking was super close and relatively good value considering the location. Beds were very comfortable and the bathroom well appointed with White Company goods.  No noise from neighbours so all in all a really good choice.

After reading reviews and seeing images of the hotel I was apprehensive about staying at The Britainnia. The lobby wasn't the most welcoming. It seemed dark and probably hasn't been upgraded since the hotel was built in the early 70's. My Room 330 greeted me with the smell of fresh paint, new carpet, furniture and a recently upgraded bathroom. For the price I paid, it was good value for money.

It's a good choice if you want thr budgetarian hotel for short stay and leave during day time because you have nothing can do in that hotel. Sheets, blanket, pillows are pearly white clean but surprisingly no complimentary water, and incomplete toiletries. Only soap. Room is good anyway even if you're just alone. Receptionist was helpful but the room service staff will knock at your door during your checkout like there's fire. It is located near everywhere. Still good deal.

The location of the hotel is great. Walking distance to Bullring and most shops and restaurants. But the carpark is a bit of a walk through a not so nice area. Plus the closer car park is not 24 hours. So one night after a dinner that finished late, I missed the closing time of the car park and had to park at the car park that is further away. For cleanliness, the room is generally clean. But the bath towels were not clean. Out of the 6 nights I stayed there, 3 nights I had to ask for replacement towels because the new towels put in my room has various stains on them.

Really impressed with our stay at the Holiday Inn at Birmingham. Great location as it next the train station and city centre. Pleasant and polite staff and reception area with lots comfortable chairs and sofas to chat in. We had a twin room which was large with comfortable beds and a huge tv screen. The dated building from the outside does not reflect the fresh and delightful furnishings inside. Fully recommend.

本当に素敵なホテルのようです。チェックインは部屋の変更を除けば大丈夫でした。スタッフは丁寧で、素晴らしいカスタマーサービスでした。部屋は素敵でした。唯一私が言いたいのは、受付とチェックインを別々にして、もう少し目立つようにすることです。なぜなら、中に入ると、受付とチェックインがどこにあるか最初はわかりません。特に付け加える点や悪い点はありません。間違いなくまた泊まりたいです。

Generally good for short trip over the weekend, great location with access to public parking and car parks. However the lift wasn’t working properly leading to delays. In room facilities get dated and so can tailor just basic needs, cleanliness just ok barely borderline 3 stars. Staffs are friendly and helpful, many staffs at the canteen during breakfast times, responsive and friendly. Passed for the money spent increasing overall cleanliness and better quality towels etc. would help increase rating.

Firstly, the staff we encountered were lovely, very accommodating and helpful. The reception entrance was promising, being bright and modern with a very pleasant receptionist and smooth check in. However, our room lacked appeal, comfort or anything that made one wish to stay in it for longer than a night. To be fair, we were asked twice on check in, if we would like to move to a different floor. I jokingly asked if there was a problem with the room we'd been allocated but was told no. We were allocated Room 7. Whilst it appeared clean to the best the facilities allowed, it was unpleasant. The bottom of the bathroom door appeared water damaged and rotten. The sink was cracked. The radiator was rusted by urine splashes as situated beside the toilet and the shower was situated in a recess with no curtain or screen, so quickly spilled on to the floor making the bath mat soaked. The lock on the bathroom door didn't work. There was no hair dryer. Only one USB point within the very small TV which only charged if it was on. Being on the ground floor, our window opened out on to the narrow walk way and one poor man walked into it on his way to reception. SatNav instructions take you to a dead end further down the road and several attempts at finding our way around the God awful roundabout eventually led us to a very small parking area at the front of the hotel. Breakfast at 9.00 pm was initially disappointing. One plate was available, no bread for the toaster, no milk for the cereals. One sausage, no beans, no bacon. More food did eventually appear, as did plates, and it was very nice. The croissants and pastries were lovely too. The coffee machine was good. As mentioned, the staff were very good and we requested an iron which was bought to us quickly with a board by a lovely young man. The bed was awful. Rock hard and not much comfort from a meagre duvet that was so thin that initially we thought it had been forgotten. Anyway, one night, cheap and basic. Served its purpose but would look elsewhere and pay more. Think we were just unlucky.

Decent sized room. Reasonably clean. Has an indoor swimming pool, which is really nice. Location is not near the city center. Overall, a good stay.