Good hotel, stayed here several times over the years. Staff are helpful and pleasant and rooms are comfortable. Breakfast was excellent value for money with the buffet arrangement and variety of foods on offer.
Excellent customer service for me a disabled solo traveller.
All the staff where outstanding but my best big goes to lovely Marianne in the Faraday restaurant so attentive and professional and pro people 💯
The hotel is in a convenient location, with Costa, McDonald's, and TGI Fridays nearby. The staff are friendly and parking is free. The room is big and the bed is comfortable. However, the hotel is a bit old, the bathroom had a bad smell, and the room lighting is very dim. Overall, the price feels a bit high for what you get.
I was very impressed with the room. I had a twin room, it was very clean and felt like the decor was relatively new. The beds were comfortable and the TV was easy to use. There was a small kettle and teas and milk (although no hot chocolate). Small waters. No fridge. I didn’t get much time to explore the surrounding area as I was there for a conference. But if there wasn’t a conference on I would recommend to others to stay here.
Reception staff very friendly and helpful. Good breakfast - bacon beautifully cooked. Hotel bathroom needs renovation - washbasin crazed. One of the reading lights over the bed was broken off.
Located in the center of Solihull, bars, pubs, and shopping areas are all within walking distance. The parking lot is large enough, the amenities are good, and the breakfast, kitchen, and bar are all of excellent quality.
ゲゲストAll staff were excellent always very helpful, facilities need refreshing hotel needs sprucing up, gym equipment tired and ripped Pool small.
Chairs in the bar area either dirty or broken, very busy hotel trying to be too many things to too many people. Tried to book Spa on Saturday or Sunday both full.
Breakfast basic to say the least.
It was a shame, as once again the staff made our stay.
ゲゲストThe location was perfect within walking distance from New Street Station, Sea life centre, Lego Discovery centre, Art gallery and museum. The check-in staff was super nice and friendly, we arrived earlier but they were happy for us to check in as our room was ready. The room was clean.
NNSEJOKERStayed on 8th floor was good stay with open that can open pretty wide was impressed with that so even no air-conditioning it wasn't hot and big smart TV on wall is a plus, bathroom is small but clean and good facilities like free toiletries even if on small side
SSun KuenThe hotel is located just 4 mins walk from Burmingham New Street Station. The hotel room is big and clean and there are many shops and restaurants nearby.
TTAMBGenerally good for short trip over the weekend, great location with access to public parking and car parks. However the lift wasn’t working properly leading to delays. In room facilities get dated and so can tailor just basic needs, cleanliness just ok barely borderline 3 stars. Staffs are friendly and helpful, many staffs at the canteen during breakfast times, responsive and friendly. Passed for the money spent increasing overall cleanliness and better quality towels etc. would help increase rating.
ゲゲストReception staff very friendly and helpful. Good breakfast - bacon beautifully cooked. Hotel bathroom needs renovation - washbasin crazed. One of the reading lights over the bed was broken off.
KKoon HoDecent sized room. Reasonably clean. Has an indoor swimming pool, which is really nice. Location is not near the city center. Overall, a good stay.
ゲゲスト5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.