It was really an amazing experience at the DoubleTree Hotel. The location was not hard to locate. The environment was so clean and tidy. The receptionist welcomed us with a warm smile. The room was well furnished with daily needs. We love our stay there and will surely recommend it to our friends and family.
Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
The stay was very pleasant hotel room is clean staff were very cheerful and friendly the environment was great highly recommend this hotel in Birmingham
Generally good for short trip over the weekend, great location with access to public parking and car parks. However the lift wasn’t working properly leading to delays. In room facilities get dated and so can tailor just basic needs, cleanliness just ok barely borderline 3 stars. Staffs are friendly and helpful, many staffs at the canteen during breakfast times, responsive and friendly. Passed for the money spent increasing overall cleanliness and better quality towels etc. would help increase rating.
I’ve had an excellent stay here at the Crowne Plaza, Birmingham. From checking to checking out, each staff member were friendly and very amenable!
I couldn’t have asked for anything else in my room. As a solo traveller it was very spacious, everywhere was spotlessly clean, all toiletries were included and the towels and bathrobes were soft & thick
The bed was super comfortable with plenty of pillows
Tea & coffee was plentiful and if you needed more, you simply had to ask
The hotel is literally a 5 minute walk from Broad Street and the Library
I’d definitely stay again! Well recommended!!
UUnpopularSwindonA very classy room I actually turned up slightly earlier than expected as my train was early to Birmingham. So I press to tell if I could check in early at around midday and they were more than happy to check me in however I decided to drop off my luggage and attend a meeting. The staff are very helpful and pleasant, and I had my usual additional request of having a room facing the canal. Unfortunately I was given a room on the opposite side to what I requested however went back down to the reception and the staff was so helpful in getting that sorted are they actually gave me the right room?
NNSEJOKERStayed on 8th floor was good stay with open that can open pretty wide was impressed with that so even no air-conditioning it wasn't hot and big smart TV on wall is a plus, bathroom is small but clean and good facilities like free toiletries even if on small side
TTAMBGenerally good for short trip over the weekend, great location with access to public parking and car parks. However the lift wasn’t working properly leading to delays. In room facilities get dated and so can tailor just basic needs, cleanliness just ok barely borderline 3 stars. Staffs are friendly and helpful, many staffs at the canteen during breakfast times, responsive and friendly. Passed for the money spent increasing overall cleanliness and better quality towels etc. would help increase rating.
ゲゲストWe've stayed here many times and everything has always been fine.
Unfortunately, this morning they were a bit unorganised in the breakfast room, no saucers, no glasses, no bowls and a few more things missing. They soon rectified things when asked.
KKoon HoDecent sized room. Reasonably clean. Has an indoor swimming pool, which is really nice. Location is not near the city center. Overall, a good stay.
ゲゲスト5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.